#21665

Primo Chat Headset for PC and laptop

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Light weight stereo headset with adjustable flexible microphone for hands-free communication

Key features

  • Light weight stereo headset with adjustable flexible microphone for hands-free communication
  • Ideal for online gaming sessions, enjoying music and using voice chat applications such as Skype
  • In-line volume control
  • Comfortable design with soft ear pads and adjustable headband
  • Sensitive microphone with flexible design providing clear speech quality

Specifications

General
Total weight 48 g
Connectivity
Connection type wired
Connector style straight
Cable length main cable 180 cm
Cable style round
Connector type 3.5mm
Audio
Sensitivity 89 dB
Microphone included yes
Frequency response 70 - 20000 Hz
Impedance 32 Ohm
Features
Accessories 2x 3.5mm adapter cable
Headphone
Earcup type on-ear
Ear-cap construction closed-back
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Frequency response microphone 30 - 16000 Hz
Gaming
Designed for gaming no
Compatibility
Compatible Device Types pc, laptop, smartphone, tablet
Control
Controls volume
Remote control inline

Extra information

General Item number:
21665
EAN code:
8713439216653
Warranty:
1   year
Product weight (net):
48 g
Package contents Headset Adapter cable User guide
Minimum requirements 3.5 mm headphone connection 3.5 mm microphone connection Combined 3.5 mm headphone/microphone connection
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Frequently Asked Questions

Solving problems


The microphone is not working

Can you check the following items:

  1. The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
  2. There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
  3. The device is the default device for recording and playbacking / input and output?
    Windows 7/8:
    • Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
    • To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK
    Windows 10:
    • Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
    • To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option


If the above steps don't help, connect the headset to another computer, to check if the problem persists.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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