#23575

GXT 930 Jacx RGB Gaming Mouse

Trust-Logo-Gaming

Gaming mouse with 6400 DPI resolution and full RGB LED lighting

Available from January

Key features

  • Advanced optical sensor with 6400 DPI resolution
  • Fully adjustable RGB lighting with multiple effects
  • 6 Programmable, responsive buttons including 2 thumb buttons
  • DPI select button with LED indication
  • Advanced software for programming buttons, macros and light effects
  • Braided cable (1.8m)

Specifications

General
Height of main product (in mm) 39 mm
Formfactor standard
Width of main product (in mm) 66 mm
Depth of main product (in mm) 122 mm
Total weight 121 g
Weight of main unit 91 g
Ergonomic design no
Connectivity
Connection type wired
Cable length main cable 180 cm
Bluetooth no
USB version 2.0
Connector type USB-A
Features
Silent click no
On-board memory yes
Gliding pads teflon
Software yes
DPI adjustable yes
Gaming
Designed for gaming yes
Lighting
Lights yes
LED colours Full RGB
LED colours adjustable yes
Input
Power source USB
Sensor
DPI range 200 dpi - 6400 dpi
Max. DPI 6400 dpi
Sensor technology optical
Sensor model Other
Acceleration 22 G
Polling rate 125/250/500/1000Hz
Tracking speed 60 ips
Compatibility
Compatible Device Types pc, laptop
Compatible Software Platforms Windows
Control
Grip type finger, palm
Horizontal scrolling no
Controls left, right, mid, dpi loop, forward, backward
Number of buttons 6
DPI button yes
Programmable buttons yes
Number of Programmable buttons 6
Number of macro buttons 6
Adjustable weight no
Suitable surface non-reflective flat surface
Macro programming yes
Left-right handed use right-handed
Scroll wheel yes
Trackball no

Extra information

General Item number:
23575
EAN code:
8713439235753
Warranty:
1   year
Product weight (net):
121 g
Package contents Gaming mouse User guide Gaming sticker
System requirements PC / Laptop with USB port Windows 10, 8 or 7
;

Support

Download

Manuals


Select type
;

Frequently Asked Questions

Installation and configuration


Where can I get software/drivers for my Trust product?

Software/drivers are available in the downloads section.

Where is the Mac-driver / software?

This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

Nor is in fact the use of this product in any way supported with other operating systems, which don't meet our product's specifications and requirements.


Usage


Can you press multiple buttons at the same time, e.g. to switch between builds in Fortnite?

Yes, it is possible (on both PC and PS4) to press multiple buttons simultaneously.


When I use the software, it doesn't run (properly)

Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).


Solving problems


When I use the software, it says NO DEVICE. What can I do?

Check the following:

  • The product is connected correctly to the computer.
  • The software has been restarted.
  • You have downloaded, installed and are using the software with administrator rights (run as administrator).

The downloadable file (e.g. the driver) will not completely download to my computer. What can I do?

When the file doesn't completely download/install to your computer, we recommend:

  • Delete the downloaded file or files
  • To uninstall the installed file
  • After all is removed and uninstalled, re-download the file from the website. 

Please note:

  • Install the file only after it has been fully downloaded, otherwise you will receive an error.
  • Alternatively use a different browser and/or a download manager to download the file.
  • Make sure to install the file with administrator rights.
  • Check that your virus software program is configured correctly for downloads.
  • When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Compatibility


Can I use this keyboard/mouse on PS4?

Although our keyboards and mice are designed for use with computers, they can be used on PS4. However please note, most PS4 games do not support a keyboard and mouse.


Can I use this keyboard/mouse on Xbox One?

You can use our mice and keyboards on the Xbox.

Please note that Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*


Register product

Login to register your Trust product(s)

Register product

*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

Facebook

Instagram

YouTube

Cookies