Move in Freedom and Style
The Trust Primo Touch Wireless Earphones offer freedom of movement with an extra-long wireless range and on-the-go charge capabilities. And thanks to their design, you won’t just move in freedom, but in style as well.
Key features
Power of Wireless
With a wireless range of 10 meters, the earphones offer support even when you’re away from your device. Feel free to move around the room while your phone is charging without having to pause your music.
Charge as you Go
The Primo earphones have a playtime of up to 4 hours on a single charge, but the music doesn’t stop there. The included case isn’t just for carrying the earphones around; it also serves as a charger on the go. Simply place the earphones inside, and they will start charging, resulting in a total playtime of up to 10 hours.
On-Trend Design
With their trendy minimalist design, the earphones combine great sound with great looks. Thanks to their comfort fit ear shell pods, you’ll enjoy earphones that stay in place and comfortable all day long, whilst keeping you alert for nearby sounds.
The Magic Touch
With on-ear touch controls, you can access the most important functions, such as playing, pausing and skipping songs, without having to reach for your device. The built-in microphone also allows quick access to your smartphone’s voice assistant to make handsfree calls.
product-specifications
Specifications
General
Height of main product (in mm)
21 mm
Width of main product (in mm)
68 mm
Depth of main product (in mm)
45 mm
Total weight
40 g
Weight of main unit
4 g
Features
Noise reduction
no
NFC
no
Background noise reduction
no
Foldable
no
Software
no
Accessories
charging case, micro-USB charge cable
Control
Remote control
on earcap
Controls on earcap
yes
Controls
play controls
LED indicator functions
On case: 4x blue LED battery status.
On earphones: Red, when charging, off when fully charged.
Red/Blue LED flashing, pairing mode. Slow flash blue LED paired.
LED indicators
yes
Connectivity
Connection type
wireless
Bluetooth
yes
Cables included
MicroUSB charge cable
Connector type
micro-USB
Connector style
straight
Cable style
round
Wireless range
10 m
Wireless protocols
Bluetooth
Bluetooth version
5.0
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20000 Hz
Driver size
10 mm
Driver units
2
Sensitivity
102 dB
Sound pressure level
95 dB
Microphone
yes
Detachable microphone
no
True Wireless Stereo (TWS)
yes
Bluetooth profiles
A2DP, HFP, AVRCP, HSP
Audio codecs
SBC
Headphone
Adjustable headband
no
Earcup type
in-ear
Ear-cap construction
closed
Swivel earcups
no
Rotating earcups
no
Output channels
2
Magnet type
Neodymium
Active Noise Cancelling
no
Total harmonic distortion
5 %
Microphone
Sensor type microphone
electret
Pick-up pattern
Omnidirectional
Frequency response microphone
150 Hz - 4000 Hz
Echo cancellation
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Protection
Waterproof
no
IP Code (International Protection Rating)
no
Power
Rechargeable battery
yes
Battery type (AA, AAA, etc.)
polymer
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion cell
Recharge time
2 hours
Playing time
4 hours
Max battery life - stand-by
2160 hours
Max battery life - phone calls
12 hours
Max battery life - music
10 hours
Input
Power source
battery, USB
Compatibility
Suitable for
Listening to music, Handsfree calling, Daily use
Compatible Device Types
Bluetooth devices
Extra information
Item number
23712
EAN code
8713439237122
Warranty
1 year
Package contents
Bluetooth earphones
Charging case
Micro-USB charge cable
User guide
System requirements
Smartphone or tablet with Bluetooth
USB charger or powerbank to charge the case
faq
FAQ
Frequently Asked Questions (FAQ)
- Connect the case (with the earbuds inside the case) to a USB-charger, which is connected to a wall power outlet.
- Charging the case will take approx. 1 hour. The LED on the case will flash green when charging. When the case is fully charged the light will stay green.
- Check if the earbuds have been charged. The LED is red when the battery is empty. The LED is off when the battery is full. Charging the earbuds will take approx. 30 minutes.
- When the case and earbuds have been fully charged, take the left earbud (marked L) out of the case. The earbud will flash red/green.
- Go to the Bluetooth section on the device you are pairing to and select the TRUST PRIMO TOUCH to pair.
- The LED on the earbud will be green when the earbud has been successfully paired.
- After the left earbud has been paired, take the right earbud (marked R) out of the case, the LED will flash red/green.
- The earbuds will automatically link together. When they are succesfullyl linked the LED on both earbuds will be green.
- The Touch earbuds are ready for use.
The volume can not be controled via the earbuds, this needs to be done via the device the earphones are connected to.
When the earbuds have been paired to your phone, you can switch them on by pressing the button on the left earbud for 4 seconds, as well as pressing the button on the right earbud for 4 seconds.
You can switch them off by pressing the button on the left earbud for 10 seconds.
Trust Primo Touch TWS connection re-pair:
1. Turn off the Bluetooth connection on your connected devices (Bluetooth phone, tablet, etc.)
2. Take the Trust Primo Touch Earphones (both earbuds) from the charging case. Make sure they do not connect with any Bluetooth device such as your phone.
3. Double press only the right earbud, now the right earbud will be searching for the (so-called slave) left earbud.
4. The earbuds should be connected to each other within 30 seconds. The earbuds will prompt with a confirmation sound. After this you can connect your Trust Primo Touch Earphones to your phone as explained in the user guide.
If the earbuds won't link together, probably both earbuds are set as 'master', we advise the following to resolve this:
- Ensure that the earbuds are unpaired from all devices (phones, tablets, laptops, etc.), they were previously paired to.
- Put both earbuds back in the charging case.
- When the case has been fully charged, take one earbud (left) out of the case and connect it to your device.
- When this earbud has been succesfully paired to the device, take the other earbud (right) from the case so it will connect automatically to the other earbud and synchronise (wait for it to flash blue, not red / blue).
- Then both earbuds are linked and should work in stereo.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
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