#23970

Primo Keyboard & Mouse Set

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

Silent keyboard and mouse set for comfortable working

Available from September
View all versions

Key features

  • Wired mouse and keyboard set designed to work in comfort
  • Silent keys and mouse buttons, to prevent disturbing your family or colleagues
  • Full-size keyboard for optimum efficiency and productivity
  • Spill-resistant keyboard to protect from liquids
  • 1.8m cable length; position the keyboard anywhere on a desk
  • Mouse suitable for both left and right-handed users

Cover the Basics

Keyboards come in all shapes and sizes, but what if you only need to cover the basics? The Trust Primo does exactly that. It has a full-size layout, spill resistant keys and it’s height adjustable. It even comes with a simple, ambidextrous mouse so you can go to work the moment you plug this set in your PC. The Primo does exactly what you want it to do.

Comfort

A good keyboard needs to be comfortable to use. The low profile keys in this full-size keyboard and the fold-out feet provide exactly the comfort you need to focus on your work. You don’t even have to worry about spilling something on the Primo, as the spill resistant design will let you continue your work without hassle. Just poor yourself a new cup of coffee and let’s go.

Easy

Plug in the 180cm long USB cable and you’re good. When you’ve got work to do, you don’t want to worry about installing software or setting macros. The Primo is a workhorse so you can focus on the job at hand.

Mouse

This set comes with a simple, easy-to-use mouse to make sure you have everything you need to get to work fast. Its ambidextrous design means it can be used comfortably by both left- and right-handed users, and its high quality finish ensures a firm grip on your digital projects.

Specifications

General
Height of main product (in mm) 30 mm
Width of main product (in mm) 449 mm
Depth of main product (in mm) 148 mm
Total weight 548 g
Weight of main unit 448 g
Compatibility
Compatible Software Platforms Windows, Mac OS, Chrome OS
Compatible Device Types laptop, pc
Compatible Consoles no

Extra information

General Item number:
23970
EAN code:
8713439239706
Warranty:
1   year
Product weight (net):
548 g
Package contents Wired keyboard Wired mouse
System requirements 2x USB port Windows 10, 8, 7 macOS 10.15 (Catalina) or higher Chrome OS

Other versions

Name Item number EAN code
Primo Keyboard & Mouse Set UK 23974 8713439239744
Primo Keyboard & Mouse Set DE 23973 8713439239737
Primo Keyboard & Mouse Set ES 23972 8713439239720
Primo Keyboard & Mouse Set IT 23971 8713439239713
Primo Keyboard & Mouse Set RU 23994 8713439239942
Primo Keyboard & Mouse Set FR 23993 8713439239935
Primo Keyboard & Mouse Set CZ/SK 23992 8713439239928
Primo Keyboard & Mouse Set PT 23991 8713439239911
Primo Keyboard & Mouse Set ND 23990 8713439239904
Primo Keyboard & Mouse Set HU 23989 8713439239898
Primo Keyboard & Mouse Set BE 23987 8713439239874
Primo Keyboard & Mouse Set TR 23986 8713439239867
Primo Keyboard & Mouse Set GR 24152 8713439241525
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Support

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Manuals


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Extended leaflet

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Frequently Asked Questions

Usage


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page


Solving problems


I get the wrong letters and/or symbols when typing on my computer.

If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.

Set the correct language as explained in the keyboard settings page


Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles. 

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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