#71289

Smart Wi-Fi Socket EU

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

Smart WiFi EU socket that can be controlled with your smartphone. Connection via WiFi (2.4GHz), no hub required.

Available from July
View all versions

Key features

  • Grounded EU / Schuko plug
  • Controllable by phone
  • For lights and devices up to 3000W
  • Works via WiFi 2.4GHz
  • Free Trust Smart Home WiFi app available for Android and iOS
  • Use 'smart scenarios' to automate your lighting as desired using timers and conditions
  • 220-240 Volt
  • Voice control with Alexa and Google Assistant
  • Dimensions: 52mm x 52mm x 86mm

Specifications

General
Application Indoor
Height of main product (in mm) 86 mm
Width of main product (in mm) 52 mm
Depth of main product (in mm) 52 mm
Weight of main unit 83 g
Compatibility
Google home compatible yes
Google assistant compatible yes
Amazon Alexa compatible yes
Philips Hue application no
Apple Homekit no
Compatible Device Types smartphone

Extra information

General Item number:
71289
EAN code:
8713439712896
Warranty:
1   year
Package contents Smart WiFi EU socket Manual
System requirements Smartphone with iOS (10.0 or higher) or Android (5.0 or higher) WiFi 2.4GHz connection

Other versions

Name Item number EAN code
Smart Wi-Fi Socket UK 71290 8713439712902
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Support

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Manuals


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Extended leaflet

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Frequently Asked Questions

Installation and configuration


How do I install the smart plug?

Before getting started 
Make sure your phone or tablet is connected to a 2.4GHz WiFi network. This product does not work on a 5GHz WiFi network. To install this product you will need your WiFi network name and WiFi password.

1. Trust WiFi App
A Download the Trust WiFi App from the App store or Google PlayStore.
B Open the App. When using the App for the first time you have to register a new account.

2. Install the socket
A Place the socket in a power outlet.
B Press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.

3. Connect the socket
Login to the Trust WiFi App and press “Add device” or press the (+) icon in the upper right corner. To connect the socket follow the onscreen instructions.

Reset Socket
To reset the socket press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.


Solving problems


How do I reset the socket?

To reset the socket press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview