Primo Wireless Charging Powerbank 8000 mAh
Batterie externe 8000 mAh avec fonction de charge sans fil
Batterie externe mince de 8 000 mAh avec chargeur sans fil intégré, pour recharger facilement tous les modèles de smartphones ou de tablettes, où que vous soyez
Caractéristiques principales
- Posez et chargez : posez tout simplement votre smartphone sur la batterie externe et il se chargera automatiquement
- Fonctionne avec tous les smartphones prenant en charge la fonction de charge sans fil Qi, y compris l'iPhone 8, l'iPhone X et les Samsung Galaxy S7, S8 et S9
- Charge tous les autres périphériques par port USB, avec sortie 5 W/1 A ou12 W/2,4 A
- Détection automatique pour charger vos équipements le plus rapidement possible
- Format de poche ultraplat : épaisseur de seulement 15 mm
- Charge rapide en utilisant un chargeur USB 2 A
- Batterie 8 000 mAh avec indicateur de niveau de charge
- Fonction lampe de poche
- 2 câbles de charge Micro-USB fournis
- Is my device compatible with this wireless charger?
Caractéristiques
|
|||||||||||||
|
|||||||||||||
|
|||||||||||||
|
|||||||||||||
|
|||||||||||||
|
|||||||||||||
|
informations supplémentaires
| Général |
Numéro d'article: 22823 |
Code EAN: 8713439228236 |
Garantie
: 1 an |
Poids du produit (net): 221 g |
|---|---|---|---|---|
| Contenu de l'emballage | Batterie externe | 2 câbles de charge Micro-USB | Mode d’emploi | |
| Configuration requise | Chargeur ou ordinateur avec port USB (pour charger la batterie) |
Support
Télécharger
Manuels
Choisir le type
Brochure
Choisissez votre langue
Brochure complète
Choisissez votre langue
Foire aux questions
Utilisation
How long do I need to charge the powerbank for the first time?
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.
How do I charge my powerbank?
You charge the powerbank via a USB-charger that is connected to a wall power outlet.
The indication LED will start blinking when the battery is charging.
The upper indicator will also flash as long as the battery is charging.
The LED's show the status of the charge as well:
- 1st led - 25%
- 2nd led - 50%
- 3rd led - 75%
- 4th led - 100%
Are powerbanks allowed to be taken on board of a flight?
In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.
However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.
To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000 = 74 Watt-hours.
My powerbank is still charging. How long does it take to charge the powerbank?
It can take 6-10 hours for a full charge, depending on the charger used.
Can I charge the powerbank, while it is charging another device?
This powerbank doesn't support this pass-through charging function.
Are iPhone 8 and iPhone X supported?
I use a case/cover on my phone, can i still use wireless charging?
Yes, provided that the case is not too thick (2-3mm) and does not contain metal parts. If the case is too thick, charging will go slow or not work at all. Most phone cases will work okay. Some bookcase-type phone covers might be too thick.
Do I need to remove the phone from the wireless charger when it is fully charged?
No, that is not needed. Your phone communicates by itself with the wireless charger to start and stop charging.
Can I use a USB charger that has more power than is actually required?
Yes, that is no problem. The wireless charger will use not more power than it needs.
What USB-charger do I need to power the wireless charger?
Use a USB-charger with at least 2A or 10W power output. This will make sure the wireless charging works reliable.
Using a 1A/5W charger may work, but not always reliable.
It is not recommend to power the wireless charger from the USB-port on a computer. The power output of a computer may be too low for wireless charging to work at all.
Will my phone charge faster if I use a more powerful USB charger?
The output of the wireless is maximum 5W. Using a more powerful USB charger than required will not increase the power output of the wireless charger. Do make sure to use a USB charger with 2A/10W or more.
Can the portable battery charge my tablet?
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).
Can the portable battery fully charge my phone?
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.
How can I tell when power bank is fully charged?
Why does it sometimes take more time to charge the powerbank?
What is the lifespan of the powerbank?
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).
Résolution des problèmes
My phone does not have wireless charging built-in. What can I do?
Consider adding a wireless charging receiver or wireless charging case. Note that these solutions are usually only available for very popular phones such as iPhone.
My powerbank is not charging. What can I do?
Please try the following:
- Use other charging cables
- Use another USB-charger
- Use another power outlet
Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours.
My powerbank doesn't turn on.
- It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
- It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.
Why is the powerbank unable to charge my smartphone?
- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.
Why is the powerbank unable to charge my tablet?
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.
- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.
What can I do when the powerbank doesn't seem to work?
If the powerbank can't charge the device, make sure the powerbank is fully recharged.
If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.
If it still doesn't work, the issue might be with the powerbank itself.
You should contact the support team via the 'ask a question' section.
Why does my powerbank battery seem to drain very fast?
- Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
- The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
- It is best not to attach cables to the powerbank when not in use.
The powerbank feels warm when (dis)charging. Is this normal?
They may get even warmer if you use your device while charging.
Wireless charging is not working, it is stopping/starting all the time. How can I fix this?
Check the following things:
- Make sure the case/cover on your phone is not too tick (max 2-3mm) and does not contain metal parts. Preferably charge without using a cover.
- Make sure you use a suitable USB-charger with sufficient power. Do not power the wireless charger from a computer's USB-port.
- Make sure you use a reliable USB cable. Check the cable and replace this, if needed.
- Make sure the phone is aligned properly on the wireless charger.
Wireless charging is slow when using the USB charger of my Samsung Galaxy S9/Note 9.
Older Samsung devices came with a USB-charger that supported QuickCharge technology.
However, starting with the Galaxy S9, Samsung has removed support for this technology.
So please use a different USB-charger that supports QuickCharge 2.0 or 3.0, to enable fast wireless charging.
Wireless charging works, but it stops after a short time. How can I fix this?
The wireless charger does not get enough power for reliable wireless charging.
- Make sure you use a USB charger that meets the requirements.
- Do not power the wireless charger from a computer's USB-port.
I use a compatible USB charger, but wireless charging still goes slowly. How can I fix this?
Try another USB cable. Many USB cables designed for charging, do not contain all 4 wires inside. For fast wireless charging it is important that the USB cable is fully wired. The easiest way to check this is to use the cable to connect your phone to a computer and try to copy some data. If your computer cannot detect the phone at all, then the cable is not fully wired and not suitable for fast wireless charging.
Why does my phone not charge at all on a wireless charger?
Make sure your smartphone actually has support for wireless charging. Note that phone features may vary per region. Consult the user manual of your phone or check the specifications of your phone on this website:https://www.gsmarena.com. Also check that no metal objects are on, under or very near the wireless charger. The built-in protection mechanism of the wireless charger will prevent charging if metal objects other than your phone are detected.
Où est votre centre de service? Ou puis-je envoyer mon produit à réparer?
Nos produits sont conçus pour avoir une utilisation longue et fiable. Si votre produit ne fonctionne pas bien et s'il est encore hors garantie, vous devrais contacter le magasin avec votre preuve d'achat et le faire remplacer.
Mon produit est défectueux. Que fais-je?
En cas de défaut, restituez le produit au revendeur en exposant le défaut et en remettant la preuve d'achat et tous les accessoires.
Pendant la période de garantie, le revendeur vous remettra un produit de remplacement, si celui-ci est disponible.
Conditions de garantie:
https://www.trust.com/support/warranty
Compatibilité
Is this wireless charger compatible with my smartphone?
My phone has wireless charging, but how do I know if my phone will work on your wireless charger?
Although there are multiple technologies for wireless charging, Qi wireless charging is by far the most popular technology in the market and the most implemented. Unless your phone is bought in the USA, chances that it uses a different technology are actually very small.
To verify that your phone is compatible with Qi wireless charging, consult the user manual or check the specifications on this website: https://www.gsmarena.com
Does wireless charging work with my phone case?
In general, wireless charging works fine with all phone cases, unless they are too tick (more than 3mm) or contain metal.
Is fast wireless charging of my iPhone supported?
Check in the specifications of the wireless charger if the 7.5W mode for iPhone is supported.
Is iPhone supported?
All wireless chargers work with iPhones that have wireless charging, such as iPhone 8 or X, at normal speed.
For fast wireless charging, make sure that the wireless charger supports the 7.5W mode for iPhone.
Note that all iPhones older than iPhone 8 and X do not support wireless charging. However, there are accessories available in the market to add wireless charging capability to older iPhones.
Autre
Can I use any USB cable for charging my device with a powerbank?
Garantie
Conditions de garantie
- Trust offre une garantie pour l'acheteur autorise par les magasins revendeur.
- Votre produit Trust est garanti pour une période d'un (1) an * à partir de la date d'achat d'origine selon les termes et conditions de cette garantie, seulement si achetés auprès d'un magasin officiel.
- *En UE, il y a une période minimale légale de garantie de 2 ans sur tous les produits que nous vendons.
- En cas de défaut, restituez le produit au revendeur en exposant le défaut et en remettant la preuve d'achat et tous les accessoires.
- Pendant la période de garantie, le revendeur vous remettra un produit de remplacement, si celui-ci est disponible.
- La garantie n'est pas applicable si le produit a été ouvert, a été modifié, a été réparé par des tiers non autorisés ou utilisé à d'autres fins que celles destinées au présent produit et en cas de dommage mécanique, d'abus ou d'imprudence.
- Exclusions de garantie :
- dommages dus à des accidents ou des catastrophes, tels qu'incendie, inondations, tremblements de terre, guerre, vandalisme ou vol ;
- incompatibilité avec d'autres matériels/logiciels non mentionnés dans les exigences système minimales ;
- accessoires, tels que piles et fusibles.
- Le fabricant ne peut en aucun cas être tenu responsable de tout dommage accidentel ou consécutif, y compris la perte de revenus ou autres pertes commerciales, découlant de l'utilisation de ce produit.
Contactez-nous : Poser une question
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview