Anti-ghosting does not mean that all key combinations are possible, e.g. the combination A + D is not supported. In many games, A stands for left and D for right. To avoid such illogical combinations, not all key combinations are possible.

You can use multiple buttons at the same time, except the combinations:
Left mouse button + back button
Scroll wheel + forward button

Please note that you do not need a combination for forwards and backwards, just press the designated forward or backward button.

The colours are continuously changing.

It is not possible to change this.

Press the DPI-button on the mouse for 5 seconds to switch the lighting off.

When the lighting is off, and you press the DPI-button for 5 seconds, the lighting will switch on again.

Follow the steps in the mouse settings page

If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.

Set the correct language as explained in the keyboard settings page

• Clean your keyboard from dust and crumbles. 

• Try using the mouse on a different surface or use a mousepad.
• Clean the sensor on the bottom of the mouse with a dry cloth.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

Follow the steps in the trouble shooting guide.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

This particular product has been developed for use with computers only. 

To our knowlegde, you can't use a keyboard/mouse on the Switch to play games like you can on a computer, as it's not a supported game controller.

However, you can use a USB-keyboard, as long as the Switch is docked, by plugging it into the USB port on the dock, for text entry (but not for gameplay).

To play games using a keyboard/mouse on the Switch, you would need to purchase some extra peripherals.

Embora nossos teclados e mouses sejam projetados para uso em computadores, eles podem ser usados no PS4. No entanto, observe que a maioria dos jogos PS4 não suporta teclado e mouse.

Ao usar um teclado ou mouse (com fio) com um PS4, verifique se ele se conecta bem ao PS4. Se o PS4 tiver uma conexão na parte traseira, conecte o teclado/mouse à conexão USB na parte traseira do PS4. Ou use um cabo de extensão ou um hub USB.

You can use our mice and keyboards on the Xbox One.

Please note that Xbox One supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

For more information, consult the Xbox support website via https://support.xbox.com/help/Hardware-Network/accessories/mouse-keyboard.

The keys are membrane. Mechanical keyboards will have the word Mechanical in the product name, such as the GXT 865 Asta Mechanical Gaming Keyboard.