Primo Compact Powerbank 15.000 mAh - Turquoise
Características principais
- Design compacto e de alta capacidade que cabe em qualquer bolso ou mala
- Mantenha-se ligado: recarregue o seu telemóvel até 6x*
- Compatível com todos os telemóveis e tablets, incluindo Apple e Samsung
- Rápido e inteligente: fornece automaticamente a potência máxima aos seus dispositivos*
- Autonomia extra até 69 horas no telemóvel ou até 18 horas no tablet**
- Carregue 3 dispositivos de uma só vez com 2 portas USB-A e 1 porta USB-C
- Recarregamento rápido do powerbank através do cabo micro USB incluído ou da porta USB-C
- Indicador LED de nível inteligente que lhe diz quando é preciso recarregar
- *Depende da marca ou modelo e do estado da bateria. Apenas indicativo
- **Carregamento rápido à velocidade máxima por USB-C (15 W) ou USB-A (12 W). A velocidade de carregamento varia entre dispositivos
Fast Power on-the-go
The days of empty phone batteries have come to an end. Fast-charging and with high capacity, the Primo Powerbank 15.000 mAh is your convenient source of power when you’re on-the-go. Compact in size, fully compatible via USB-A or USB-C ports, and charging three devices at once, you can now stay connected anywhere, anytime.
Portable with High Capacity
Small in size, but big in functionality, the Primo offers 15.000 mAh capacity in a compact design and slips easily into any bag. With this travel companion you can stay connected when you’re out and about, fully charging your phone up to 6 times and granting you up to 69 extra hours of phone battery or 18 extra hours on your tablet.*
*Depends on brand/model and battery condition. For indication only
Three Devices at Once
With 2 USB-A ports and 1 USB-C port you can charge virtually any device from any brand, including Apple and Samsung. You can also charge three devices simultaneously; plug in your phone, tablet and camera alike.
Speedy Charge and Recharge
The Primo Powerbank 15.000 mAh is fast and smart: it automatically delivers the maximum power for your devices**. You can also quickly recharge the powerbank with the included micro-USB cable or via the USB-C port. The smart LED level indicator on the powerbank lets you know when it’s time to recharge.
**Fast-charge with maximum speed via USB-C (15W) or USB-A (10W). Charging speed varies between devices
Especificações
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informação extra
| Geral |
Número do artigo: 23902 |
Código EAN: 8713439239027 |
Garantia
: 1 ano |
Peso do produto (líquido): 340 g |
|---|---|---|---|---|
| Conteúdo da embalagem | Powerbank | Cabo de carga Micro USB | Guia do utilizador | |
| Requisitos de sistema | Carregador USB para carregar o powerbank |
Assistência
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Perguntas Frequentes
Uso
How long do I need to charge the powerbank for the first time?
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.
How do I charge my powerbank?
You charge the powerbank via a USB-charger that is connected to a wall power outlet.
The indication LED will start blinking when the battery is charging.
The upper indicator will also flash as long as the battery is charging.
The LED's show the status of the charge as well:
- 1st led - 25%
- 2nd led - 50%
- 3rd led - 75%
- 4th led - 100%
Are powerbanks allowed to be taken on board of a flight?
In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.
However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.
To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000 = 74 Watt-hours.
My powerbank is still charging. How long does it take to charge the powerbank?
It can take 9-18 hours for a full charge, depending on the charger used.
Can I charge the powerbank, while it is charging another device?
This powerbank doesn't support this pass-through charging function.
Can the portable battery charge my tablet?
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).
Can the portable battery fully charge my phone?
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.
How can I tell when power bank is fully charged?
Why does it sometimes take more time to charge the powerbank?
What is the lifespan of the powerbank?
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).
Solução de problemas
My powerbank is not charging. What can I do?
Please try the following:
- Use other charging cables
- Use another USB-charger
- Use another power outlet
Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours.
My powerbank doesn't turn on.
- It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
- It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.
Why is the powerbank unable to charge my smartphone?
- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.
Why is the powerbank unable to charge my tablet?
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.
- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.
What can I do when the powerbank doesn't seem to work?
If the powerbank can't charge the device, make sure the powerbank is fully recharged.
If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.
If it still doesn't work, the issue might be with the powerbank itself.
You should contact the support team via the 'ask a question' section.
Why does my powerbank battery seem to drain very fast?
- Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
- The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
- It is best not to attach cables to the powerbank when not in use.
The powerbank feels warm when (dis)charging. Is this normal?
They may get even warmer if you use your device while charging.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Outros
Can I use any USB cable for charging my device with a powerbank?
Garantia
Condições de garantia
- Trust oferece uma garantia ao comprador original de um revendedor autorizado.
- O Seu Produto Trust está abrangido pelos termos e condições de garantia contra defeitos de fabrico por um período de um (1) Ano* a partir da data oficial de Compra, desde que adquirido em um dos nossos retalhistas Oficiais.
- *na UE, existe um período de garantia mínima de 2 anos para qualquer produto vendido.
- Em caso de defeito, devolva o produto ao revendedor onde o comprou com uma descrição da avaria, a prova de compra e todos os acessórios.
- Durante o período de garantia receberá um produto de substituição entregue pelo revendedor, se disponível.
- A garantia será anulada nos casos em que os produtos foram abertos, sofreram danos físicos, houve utilização indevida, modificações, reparação por pessoa não autorizada, descuido e utilização do produto para outros fins que não os pretendidos.
- Exclusões de garantia:
- Danos provocados por acidentes ou desastres, como por exemplo incêndio, inundação, terramoto, guerra, vandalismo ou furto.
- Incompatibilidade com outro hardware/software não definida como requisitos mínimos do sistema.
- Acessórios como as baterias e os fusíveis.
- O fabricante não pode, em circunstância alguma, ser responsabilizado por danos consequentes ou acidentais, incluindo perdas de lucro nas vendas ou quaisquer outros danos comerciais, decorrentes da utilização do seu produto.
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Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview