#11943

Energy Protector 350

This product is no longer available in the current Trust assortment.
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Key features

  • Slim design 350VA energy protector, needs little space and can easily be put on top of your PC
  • Avoid extra work and save your important data when main power is down
  • The perfect insurance to guard your computer and modem against power disturbances like spikes, black outs, low voltages and interferences
  • Up to 25 minutes of back up time to save your precious club member data or financial administration

Extra information

General Item number:
11943
EAN code:
8713439119435
Warranty:
1   year
Package contents UPS unit 2 loop through power cables (use existing power cable) Multi language user's manual
Minimum requirements Can be connected to any PC or other kind of electronic device 220 - 240 VAC
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Is it required to discharge the UPS regularly for maintenance?

Modern batteries do not require this, but is optional.

What backup time can I expect?

Backup time is highly dependent on what type of PC is connected.
The time mentioned on package/website is the maximum backup time.

Solving problems


The battery is dead

If your UPS is still under warranty (the warranty term for UPS is 2 years), we suggest you to get in contact with your retailer and replace it under the proof of purchase.
If your UPS is no longer covered by warranty and you want to replace the battery, you can find a suitable battery in special stores or on the internet.

I measure a different output voltage than 220~230VAC

The UPS outputs a so called "stepped sine" voltage.
Some voltage meters misunderstand this and display a wrong voltage.
 
Note: Connected devices won't have any problem with this stepped sine voltage.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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