#12022

Wireless Keyboard & Mouse

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Ergonomically designed wireless keyboard and 5-button wireless mouse

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Key features

  • Ergonomically designed wireless keyboard with mouse using the Trust Wireless Radio Technology
  • Full cable-free 360 degree operation with a 5 metre range for optimal freedom
  • 5-button wireless mouse ensures comfortable working
  • Wireless keyboard features 16 extra programmable multimedia function keys that provide direct access to the Internet, your CD-ROM/DVD player, speaker volume etc.
  • Ergonomic armrest ensures great typing posture which significantly reduces the chance of RSI

Extra information

General Item number:
12022
EAN code:
8713439120226
Warranty:
1   year
Package contents Wireless keyboard with palmrest Wireless mouse and receiver Batteries for keyboard (4 x AA) Batteries for mouse (2 x AAA) Multi language quick install manual CD-ROM with drivers for Windows 95, 98, 2000, ME and NT4, applications and multi language user's manual
Minimum requirements 486 CPU 2x PS/2 connections 32 MB of system memory 26 MB free HDD space 4 speed CD-ROM drive Windows 95 or higher

Other versions

Name Item number EAN code
Wireless Keyboard & Mouse UK 12023 8713439120233
Wireless Keyboard & Mouse IT 12024 8713439120240
Wireless Keyboard & Mouse FR 12025 8713439120257
Wireless Keyboard & Mouse DE 12026 8713439120264
Wireless Keyboard & Mouse NO 12244 8713439122442
Wireless Keyboard & Mouse DK 12245 8713439122459
Wireless Keyboard & Mouse SE 12246 8713439122466
Wireless Keyboard & Mouse ES 12247 8713439122473
Wireless Keyboard & Mouse PT 12260 8713439122602
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Software


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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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