#12389

Direct WebScan 19200

This product is no longer available in the current Trust assortment.
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Full speed USB scanner with high 19200 DPI resolution and slim-line design

Key features

  • Full speed USB scanner with high 19200 DPI resolution and slim-line design
  • 600 x 1200 optical resolution with true 48 bits colour scanning
  • Scan, e-mail, fax and copy function with quick access buttons
  • No need for separate power adapter, completely USB powered
  • USB connection for easy installation and high speed picture transfer
  • Vertical stand holder to save desk space

Extra information

General Item number:
12389
EAN code:
8713439123890
Warranty:
1   year
Package contents Scanner USB cable Multi language user's manual CD-ROM with drivers, software and user's manual CD-ROM with ULead Photo Express
Minimum requirements Pentium 166 MHz MMX CPU USB port 256 MB of system memory 60 MB free HDD space CD-ROM drive Windows 98, ME, 2000, XP or Mac OS 9.x
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Frequently Asked Questions

Installation and configuration


Are Vista and Windows 7/8/10 drivers available?

This product was designed to work with older Windows versions.
The hardware itself is not compatible with Vista and Windows 7 or higher.
 
This is something that new drivers can not fix.
Therefore these drivers are not available.
 

Solving problems


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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