#13165

Wireless Desk Set Silverline 302KS

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Wireless keyboard and wireless mouse

View all versions

Key features

  • Wireless keyboard and wireless mouse
  • Exclusive black and metal design
  • Mouse with 5 buttons and 1 scroll wheel, suitable for right and left hand users
  • Keyboard with palm rest, low battery indication and 19 extra direct access multimedia keys

Extra information

General Item number:
13165
EAN code:
8713439131659
Warranty:
1   year
Package contents Keyboard Mouse Receiver Palm rest 2x AAA 1,5 V battery for mouse 2x Alkaline AA 1,5V battery for keyboard CD-ROM with drivers, software and manual Multi language user's manual
Minimum requirements Pentium CPU PS/2 keyboard and mouse connection 16 MB of system memory 8 MB free hard disk space CD-ROM drive Windows 98 or higher PC supporting ACPI for use power management keys Microsoft Office, Internet Explorer and email program for full function use

Other versions

Name Item number EAN code
Wireless Desk Set Silverline 302KS FR 13166 8713439131666
Wireless Desk Set Silverline 302KS IT 13167 8713439131673
Wireless Desk Set Silverline 302KS DE 13168 8713439131680
Wireless Desk Set Silverline 302KS UK 13169 8713439131697
Wireless Desk Set Silverline 302KS ES 13170 8713439131703
Wireless Desk Set Silverline 302KS DK 13401 8713439134018
Wireless Desk Set Silverline 302KS PT 13468 8713439134681
Wireless Desk Set Silverline 302KS GR 13469 8713439134698
Wireless Desk Set Silverline 302KS NO 13496 8713439134964
Wireless Desk Set Silverline 302KS AT 13652 8713439136524
Wireless Desk Set Silverline 302KS BE 13653 8713439136531
Wireless Desk Set Silverline 302KS BG 13654 8713439136548
Wireless Desk Set Silverline 302KS HR 13655 8713439136555
Wireless Desk Set Silverline 302KS CZ 13656 8713439136562
Wireless Desk Set Silverline 302KS HU 13657 8713439136579
Wireless Desk Set Silverline 302KS PL 13658 8713439136586
Wireless Desk Set Silverline 302KS RO 13659 8713439136593
Wireless Desk Set Silverline 302KS SK 13660 8713439136609
Wireless Desk Set Silverline 302KS LT 13760 8713439137606
Wireless Desk Set Silverline 302KS CH 13850 8713439138504
Wireless Desk Set Silverline 302KS TR 13890 8713439138900
Wireless Desk Set Silverline 302KS SE 14112 8713439141122
Wireless Desk Set Silverline 302KS RU 14158 8713439141580
Wireless Desk Set Silverline 302KS EE 14198 8713439141986
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Software


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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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