Primo ChatPack
Chat pack including webcam and headset with microphone for chatting and video conferencing
Key features
- Chat pack including webcam and headset with microphone for chatting and video conferencing
- Complete, easy to install package to see and hear each other online
- Compatible with MSN Messenger, Yahoo Messenger and other messenger services
- Also suitable to make free phone calls via internet with a ‘Voice-over-IP' application such as Skype
- USB webcam with snapshot button, 352 x 288 hardware resolution and VGA/640 x 480 snapshot resolution
- Light weight stereo headset with adjustable flexible microphone for hands-free communication
- Comfortable design with soft ear pads and adjustable headband
- The camera stand can also be used as a clamp to attach the webcam to an LCD screen
Extra information
| General |
Item number: 14667 |
EAN code: 8713439146677 |
Warranty: 1 year |
Former name:
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|---|---|---|---|---|---|---|
| Package contents | Headset | Webcam | User's guide | CD-ROM with drivers and software | ||
| System requirements | USB port | 3.5 mm stereo output connection | 3.5 mm microphone input connection | CD-ROM drive | Windows 7, Vista or XP | For full functionality: Internet connection |
Support
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Manuals
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Software
Select your operating system (OS)
Frequently Asked Questions
Usage
How do I use my webcam in chat programs like Skype?
I would like to adjust the webcam image colours / brightness.
How can I record a video on YouTube?
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Go to the Youtube webcam recording page.
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Login with your Youtube acount details.
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Record a video clip and save it to your Youtube space.
Solving problems
During a video chat, I can't hear my chat partner or my chat partner can't hear me.
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The webcam has no built-in Microphone. Connect the included headset to your computer.
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Close any other programs related to audio/music/voice recording. (including games)
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Make sure you both configured and tested your microphone as explained here:
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
Is this product compatible with Windows 10?
We always try to keep our products functional for as long as possible.
As a result of the quick succession of developments in this sector and the age of some products, we are sometimes no longer able to keep products compatible with the frequent release of new operating systems.
Unfortunately, this is the case for this product.
Therefore there are no drivers available for Windows 10.
The technology used is no longer compatible with this operating system.
My Trust webcam is not working in the Windows 8 camera app.
This webcam is not supported in Windows 8 camera app, but does work in Windows 8 using Windows Live messenger or Skype.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview