Home
›

14667 - Primo ChatPack

#14667

Primo ChatPack

Chat pack including webcam and headset with microphone for chatting and video conferencing

This product is no longer available in the current Trust assortment.

Key features

  • Chat pack including webcam and headset with microphone for chatting and video conferencing
  • Complete, easy to install package to see and hear each other online
  • Compatible with MSN Messenger, Yahoo Messenger and other messenger services
  • Also suitable to make free phone calls via internet with a ‘Voice-over-IP' application such as Skype
  • USB webcam with snapshot button, 352 x 288 hardware resolution and VGA/640 x 480 snapshot resolution
  • Light weight stereo headset with adjustable flexible microphone for hands-free communication
  • Comfortable design with soft ear pads and adjustable headband
  • The camera stand can also be used as a clamp to attach the webcam to an LCD screen

Extra information

General Item number:
14667 		EAN code:
8713439146677 		Warranty:
1   year 		Former name:
  • Chat & VoIP Pack (CP-2100)
Package contents Headset Webcam User's guide CD-ROM with drivers and software
System requirements USB port 3.5 mm stereo output connection 3.5 mm microphone input connection CD-ROM drive Windows 7, Vista or XP For full functionality: Internet connection
;

Support

Download

Manuals

Select type

Software

Select your operating system (OS)
;

Frequently Asked Questions

Usage

My Trust webcam is not working in the Windows 8 camera app.

This webcam is not supported in Windows 8 camera app, but does work in Windows 8 using Windows Live messenger or Skype.

How do I use my webcam in chat programs like Skype?

For Skype follow the steps described here

I would like to adjust the webcam image colors / brightness.

Follow the steps in the following pages to adjust the colors and brightness:
 

How can I record a video on YouTube?

  • Go to the Youtube webcam recording page.
  • Login with your Youtube acount details.
  • Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here

Solving problems

During a video chat, I can't hear my chat partner or my chat partner can't hear me.

  • The webcam has no built-in Microphone. Connect the included headset to your computer.
  • Close any other programs related to audio/music/voice recording. (including games)
  • Make sure you both configured and tested your microphone as explained here:
 

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Register product

Login to register your Trust product(s)

Register product

*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

;