#15052

Wireless Optical Multimedia Deskset DS-3250

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Multimedia desk set with wireless keyboard, wireless multimedia mouse and USB receiver

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Key features

  • Multimedia desk set with wireless keyboard, wireless multimedia mouse and USB receiver
  • Ideal set for controlling Windows Media Center Edition and Media Player applications
  • Keyboard with scroll wheel, 19 multimedia buttons, volume control wheel and 4 additional Media Center Edition buttons
  • 9 button mouse with play/pause, stop, previous/next track buttons to control Windows Media Player and Media Center functions
  • 2.4 GHz wireless operation for smooth and immediate mouse response with a range up to 8 meters
  • Fully compatible with Windows Media Player in Windows Vista, XP MCE and XP without the need to install a driver
  • Smart link technology: easy automatic wireless connection

Extra information

General Item number:
15052
EAN code:
8713439150520
Warranty:
1   year
Package contents Keyboard Mouse USB receiver User's guide 4x AA batteries
System requirements Windows Vista, XP MCE, XP and 2000 USB port

Other versions

Name Item number EAN code
Wireless Optical Multimedia Deskset DS-3250 DE 15053 8713439150537
Wireless Optical Multimedia Deskset DS-3250 FR 15054 8713439150544
Wireless Optical Multimedia Deskset DS-3250 IT 15055 8713439150551
Wireless Optical Multimedia Deskset DS-3250 ES 15056 8713439150568
Wireless Optical Multimedia Deskset DS-3250 UK 15057 8713439150575
Wireless Optical Multimedia Deskset DS-3250 BE 15058 8713439150582
Wireless Optical Multimedia Deskset DS-3250 TR 15059 8713439150599
Wireless Optical Multimedia Deskset DS-3250 SI 15060 8713439150605
Wireless Optical Multimedia Deskset DS-3250 CZ 15061 8713439150612
Wireless Optical Multimedia Deskset DS-3250 RU 15062 8713439150629
Wireless Optical Multimedia Deskset DS-3250 SK 15063 8713439150636
Wireless Optical Multimedia Deskset DS-3250 BR 15064 8713439150643
Wireless Optical Multimedia Deskset DS-3250 HU 15065 8713439150650
Wireless Optical Multimedia Deskset DS-3250 HK 15066 8713439150667
Wireless Optical Multimedia Deskset DS-3250 PT 15067 8713439150674
Wireless Optical Multimedia Deskset DS-3250 DK 15158 8713439151589
Wireless Optical Multimedia Deskset DS-3250 NO 15159 8713439151596
Wireless Optical Multimedia Deskset DS-3250 SE 15160 8713439151602
Wireless Optical Multimedia Deskset DS-3250 CH 15329 8713439153293
Wireless Optical Multimedia Deskset DS-3250 EE 15334 8713439153347
Wireless Optical Multimedia Deskset DS-3250 LT 15340 8713439153408
Wireless Optical Multimedia Deskset DS-3250 GR 15387 8713439153873
Wireless Optical Multimedia Deskset DS-3250 FI 15751 8713439157512
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page


Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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