Wireless Optical Multimedia Deskset DS-3250
The product image is for demonstration purposes only. Various versions are available which may differ from this representation.
Multimedia desk set with wireless keyboard, wireless multimedia mouse and USB receiver
Key features
- Multimedia desk set with wireless keyboard, wireless multimedia mouse and USB receiver
- Ideal set for controlling Windows Media Center Edition and Media Player applications
- Keyboard with scroll wheel, 19 multimedia buttons, volume control wheel and 4 additional Media Center Edition buttons
- 9 button mouse with play/pause, stop, previous/next track buttons to control Windows Media Player and Media Center functions
- 2.4 GHz wireless operation for smooth and immediate mouse response with a range up to 8 meters
- Fully compatible with Windows Media Player in Windows Vista, XP MCE and XP without the need to install a driver
- Smart link technology: easy automatic wireless connection
Extra information
| General |
Item number: 15052 |
EAN code: 8713439150520 |
Warranty: 1 year |
||
|---|---|---|---|---|---|
| Package contents | Keyboard | Mouse | USB receiver | User's guide | 4x AA batteries |
| System requirements | Windows Vista, XP MCE, XP and 2000 | USB port |
Other versions
| Name | Item number | EAN code | ||
|---|---|---|---|---|
| Wireless Optical Multimedia Deskset DS-3250 DE | 15053 | 8713439150537 | ||
| Wireless Optical Multimedia Deskset DS-3250 FR | 15054 | 8713439150544 | ||
| Wireless Optical Multimedia Deskset DS-3250 IT | 15055 | 8713439150551 | ||
| Wireless Optical Multimedia Deskset DS-3250 ES | 15056 | 8713439150568 | ||
| Wireless Optical Multimedia Deskset DS-3250 UK | 15057 | 8713439150575 | ||
| Wireless Optical Multimedia Deskset DS-3250 BE | 15058 | 8713439150582 | ||
| Wireless Optical Multimedia Deskset DS-3250 TR | 15059 | 8713439150599 | ||
| Wireless Optical Multimedia Deskset DS-3250 SI | 15060 | 8713439150605 | ||
| Wireless Optical Multimedia Deskset DS-3250 CZ | 15061 | 8713439150612 | ||
| Wireless Optical Multimedia Deskset DS-3250 RU | 15062 | 8713439150629 | ||
| Wireless Optical Multimedia Deskset DS-3250 SK | 15063 | 8713439150636 | ||
| Wireless Optical Multimedia Deskset DS-3250 BR | 15064 | 8713439150643 | ||
| Wireless Optical Multimedia Deskset DS-3250 HU | 15065 | 8713439150650 | ||
| Wireless Optical Multimedia Deskset DS-3250 HK | 15066 | 8713439150667 | ||
| Wireless Optical Multimedia Deskset DS-3250 PT | 15067 | 8713439150674 | ||
| Wireless Optical Multimedia Deskset DS-3250 DK | 15158 | 8713439151589 | ||
| Wireless Optical Multimedia Deskset DS-3250 NO | 15159 | 8713439151596 | ||
| Wireless Optical Multimedia Deskset DS-3250 SE | 15160 | 8713439151602 | ||
| Wireless Optical Multimedia Deskset DS-3250 CH | 15329 | 8713439153293 | ||
| Wireless Optical Multimedia Deskset DS-3250 EE | 15334 | 8713439153347 | ||
| Wireless Optical Multimedia Deskset DS-3250 LT | 15340 | 8713439153408 | ||
| Wireless Optical Multimedia Deskset DS-3250 GR | 15387 | 8713439153873 | ||
| Wireless Optical Multimedia Deskset DS-3250 FI | 15751 | 8713439157512 |
Support
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Manuals
Select type
Software
Select your operating system (OS)
Frequently Asked Questions
Usage
How do I wake up the mouse?
The mouse will enter sleep mode after 10 minutes of inactivity, but will respond immediately after pressing a button.
What does the LED on the mouse indicate?
When mouse batteries are empty, the battery empty LED in front of the scroll wheel will light.
How do I configure my mouse buttons for left/right handed usage?
Follow the steps in the mouse settings page
How can I change the function of the media keys?
These keys use the default program that your operating system has set for these functions.
E.g. the Internet Browser key will open the default browser on your computer and the music player will open the default music player on your computer.
To change the default programs, you'll need to go to:
- Windows 10: System > Default apps
- Windows 7/8: Start > Programs > Default Programs
- Windows Vista: Start > Control Panel > Default Programs
- Windows XP: Start > Control Panel > Add/Remove Programs > Set Program Access and Defaults
Solving problems
The mouse and keyboard are not working optimally.
Reduced wireless performance can be caused by:
- (Metal) objects close to or between transmitter and keyboard: Remove objects.
- Other wireless devices close by: Remove devices or reconnect USB transmitter to get different communication ID.
- Empty batteries: Replace batteries.
I get the wrong letters and/or symbols when typing on my computer.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
Sometimes letters are missing when typing.
-
Clean your keyboard from dust and crumbles.
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If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
The multimedia keys are not working.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
The mouse arrow shakes, moves strangely or does not move at all.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview