Wireless Optical MediaPlayer Deskset DS-3700R
The product image is for demonstration purposes only. Various versions are available which may differ from this representation.
Advanced wireless multimedia keyboard and 8 button wireless optical mouse with micro USB receiver
Key features
- Advanced wireless multimedia keyboard and 8 button wireless optical mouse with micro USB receiver
- Slimline keyboard with 19 multimedia buttons, volume control wheel and Vista function keys
- Optical mouse with Windows Media Player control buttons, zoom function and tilt scroll wheel
- 2.4 GHz wireless operation for smooth and immediate mouse response with a range up to 8 meters
- Special button to switch sensitivity to 800 and 1600 dpi
- Extra long battery life due to latest power saving technology
- Smart link technology: easy automatic wireless connection
Extra information
| General |
Item number: 15177 |
EAN code: 8713439151770 |
Warranty: 1 year |
||
|---|---|---|---|---|---|
| Package contents | Wireless optical mouse | Wireless keyboard | Micro USB receiver | 4x AA batteries | User’s guide |
| System requirements | Windows Vista, XP MCE, XP and 2000 | USB port |
Other versions
| Name | Item number | EAN code | ||
|---|---|---|---|---|
| Wireless Optical MediaPlayer Deskset DS-3700R FR | 15185 | 8713439151855 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R ES | 15186 | 8713439151862 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R IT | 15187 | 8713439151879 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R DE | 15188 | 8713439151886 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R BE | 15189 | 8713439151893 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R UK | 15190 | 8713439151909 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R CZ | 15378 | 8713439153781 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R RU | 15641 | 8713439156416 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R TR | 15654 | 8713439156546 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R HU | 15707 | 8713439157079 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R SE | 15716 | 8713439157161 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R DK | 15735 | 8713439157352 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R NO | 15736 | 8713439157369 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R FI | 15737 | 8713439157376 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R GR | 15740 | 8713439157406 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R SI | 15741 | 8713439157413 | ||
| Wireless Optical MediaPlayer Deskset DS-3700R SK | 15872 | 8713439158724 |
Support
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Manuals
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Software
Select your operating system (OS)
Frequently Asked Questions
Usage
Can I change the functions of the multimedia keys?
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
How do I configure my mouse buttons for left/right handed usage?
Follow the steps in the mouse settings page
How do I change my mouse arrow/cursor speed?
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Mouse arrow/cursor speed can be adjusted by clicking the DPI switch on the topside of the mouse.
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Alternatively, follow the steps in the mouse settings page
Is it required to turn off the product to save power?
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
Solving problems
I get the wrong letters and/or symbols when typing on my computer.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
Sometimes letters are missing when typing.
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Clean your keyboard from dust and crumbles.
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If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
The multimedia keys are not working.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
The mouse arrow shakes, moves strangely or does not move at all.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance.
I try to install the driver but my Windows 10 computer displays message "This App has been blocked for your protection".
We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates. One of which has resulted in this error message, that indicates that the system is preventing you from running an installation (.exe) file, such as a hardware driver.
This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview