This product is no longer available in the current Trust assortment.
DS-3700R
Wireless multimedia keyboard and wireless optical mouse
Advanced wireless multimedia keyboard and 8 button wireless optical mouse with micro USB receiver
product-specifications
Specifications
Extra information
Item number
15177
EAN code
8713439151770
Warranty
1 year
Package contents
Wireless optical mouse
Wireless keyboard
Micro USB receiver
4x AA batteries
User’s guide
System requirements
Windows Vista, XP MCE, XP and 2000
USB port
Other versions
Wireless Optical MediaPlayer Deskset DS-3700R FR
Item number 15185
EAN code 8713439151855
EAN code 8713439151855
Wireless Optical MediaPlayer Deskset DS-3700R ES
Item number 15186
EAN code 8713439151862
EAN code 8713439151862
Wireless Optical MediaPlayer Deskset DS-3700R IT
Item number 15187
EAN code 8713439151879
EAN code 8713439151879
Wireless Optical MediaPlayer Deskset DS-3700R DE
Item number 15188
EAN code 8713439151886
EAN code 8713439151886
Wireless Optical MediaPlayer Deskset DS-3700R BE
Item number 15189
EAN code 8713439151893
EAN code 8713439151893
Wireless Optical MediaPlayer Deskset DS-3700R UK
Item number 15190
EAN code 8713439151909
EAN code 8713439151909
Wireless Optical MediaPlayer Deskset DS-3700R CZ
Item number 15378
EAN code 8713439153781
EAN code 8713439153781
Wireless Optical MediaPlayer Deskset DS-3700R RU
Item number 15641
EAN code 8713439156416
EAN code 8713439156416
Wireless Optical MediaPlayer Deskset DS-3700R TR
Item number 15654
EAN code 8713439156546
EAN code 8713439156546
Wireless Optical MediaPlayer Deskset DS-3700R HU
Item number 15707
EAN code 8713439157079
EAN code 8713439157079
Wireless Optical MediaPlayer Deskset DS-3700R SE
Item number 15716
EAN code 8713439157161
EAN code 8713439157161
Wireless Optical MediaPlayer Deskset DS-3700R DK
Item number 15735
EAN code 8713439157352
EAN code 8713439157352
Wireless Optical MediaPlayer Deskset DS-3700R NO
Item number 15736
EAN code 8713439157369
EAN code 8713439157369
Wireless Optical MediaPlayer Deskset DS-3700R FI
Item number 15737
EAN code 8713439157376
EAN code 8713439157376
Wireless Optical MediaPlayer Deskset DS-3700R GR
Item number 15740
EAN code 8713439157406
EAN code 8713439157406
Wireless Optical MediaPlayer Deskset DS-3700R SI
Item number 15741
EAN code 8713439157413
EAN code 8713439157413
Wireless Optical MediaPlayer Deskset DS-3700R SK
Item number 15872
EAN code 8713439158724
EAN code 8713439158724
faq
FAQ
Frequently Asked Questions (FAQ)
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
Follow the steps in the mouse settings page
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Mouse arrow/cursor speed can be adjusted by clicking the DPI switch on the topside of the mouse.
-
Alternatively, follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
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Clean your keyboard from dust and crumbles.
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If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
Not all programs are supporting multimedia keys.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance.
We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates. One of which has resulted in this error message, that indicates that the system is preventing you from running an installation (.exe) file, such as a hardware driver.
This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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