#15354

HiRes Webcam Live WB-3320X

High quality USB webcam with 640 x 480 hardware resolution, 1.3 megapixel snapshot resolution and built-in microphone

This product is no longer available in the current Trust assortment.

Key features

  • High quality USB webcam with 640 x 480 hardware resolution, 1.3 megapixel snapshot resolution and built-in microphone
  • Equipped with automatic face tracking technology and 2x digital zoom
  • With snapshot button to quickly take pictures
  • Ideal for Live Messenger, MSN Messenger, Skype or other messenger services
  • Software included with real-time video effects and picture frames
  • Self-adjusting clamp to attach the webcam to notebook LCD screens and flat panel monitors or place on flat surfaces

Extra information

General Item number:
15354
EAN code:
8713439153545
Warranty:
1   year
Package contents Webcam CD-ROM with driver, software and user's manual User’s guide
System requirements Windows 7, Vista or XP USB port
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Frequently Asked Questions

Installation and configuration


How do I install this webcam?

To install the webcam:

  • Download the driver via the website
    Note: Make sure to download the correct driver version for your article version and operating system.
  • Install the driver.
  • Restart the computer
  • Connect the camera to the computer.
  • Make sure to set the camera as the default audio and video device on the computer.
  • When using the webcam with an application make sure to set the camera as the default audio and video device in that application too.

Solving problems


I receive a message that the app can't be opened? What do I do?

This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start  > Settings  > Privacy. Select the app and choose which app permissions are on or off. 


The webcam is not working in my chat program, e.g. Skype

- Make sure that webcam has been correctly installed.
- In order to use the webcam with a chat program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s manual / user guide or contact the application’s manufacturer for specific troubleshooting.


I try to install the driver but my Windows 10 computer displays message "This App has been blocked for your protection".

The "An administrator has blocked you from running this app" error means that the system is preventing you from running an installation (.exe) file, such as a hardware driver. 

There are various solutions for this message, depending on your system. We advise to check the official Microsoft forum, https://support.microsoft.com/, for the best solution for your computer, as this involves your computer's settings.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.