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15356 - Stylus Design Tablet

#15356

Stylus Design Tablet

Low profile tablet with 140 x 100 mm working space for handwriting, notes, freehand drawing, picture and video editing

This product is no longer available in the current Trust assortment.

Key features

  • Low profile tablet with 140 x 100 mm working space for handwriting, notes, freehand drawing, picture and video editing
  • Ergonomic wireless 3 button pen with 1024 step pressure sensitivity
  • 28 extra direct accessible programmable soft buttons
  • Fully supports Windows Vista advanced tablet functions, such as converting handwriting into digital text and office document notes
  • With transparent sheet for tracing pictures and integrated cavity to store the pen

Extra information

General Item number:
15356 		EAN code:
8713439153569 		Warranty:
1   year 		Former name:
  • Slimline Design Tablet TB-5300
Package contents Tablet with transparent trace sheet attached Pen 3 Spare pen tips Pen-tip removal tool AAA battery CD-ROM with software User’s guide
System requirements Windows 8, 7, Vista or XP USB port
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Support

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Manuals

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Software

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Spare Parts

In case of a laptop connector: First check via the Advisor which connector is needed. Then if the connector is missing from the package, or broken, use the form to request this connector.

Standard processing time, from the moment the request is send to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).

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Frequently Asked Questions

Installation and configuration

Where is the Mac-driver?

This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

How do I install this tablet?

To properly install the tablet, please follow these steps:

 

  • Remove all drivers for this device and all similar devices previously installed on your computer.
  • Be sure that your system is up to date (www.windowsupdate.com).
  • Unplug the tablet and restart your system.
  • Download and install the latest drivers from the website
  • Connect the tablet directly to a properly working USB port without using a hub or an extension cable.
  • Windows should automatically recognize the device.
  • When the driver is properly installed the tablet icon will appear in the taskbar.
  • Check in Device Manager* if the tablet is correctly installed without any remarks.

*To find Device Manager refer to the Microsoft Windows Help Function.

Usage

How do I use my tablet in drawing programs?

Follow the steps as described in our Tablet application Guide.

How can I use my tablet on a dual monitor setup?

First setup proper dual screen mode in your operating system.
If this doesn't function, install the latest driver from the Trust website, if available.

How to enable pen pressure/tilt in my drawing program?

  • In most drawing programs pen pressure/tilt is enabled after installing the driver.
  • If pen pressure is still not working, consult the documentation of the application.

Solving problems

I can't get my tablet to work on a dual monitor setup.

Your tablet should be in: "Tablet PC mode"

  • To do this: tap with your pen on the shortcut cell called:  "Tablet PC Mode on/off" and try to work on dual screen again.

Is pen tilt detection/sensitivity supported?

No, this is not supported.
 
 
 

I need a new or extra pen/pen tip. How can I request this?

If you need a new or extra pen/pen tip, contact our support team via the support/sparepart option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.

I try to install the driver but my Windows 10 computer displays message "This App has been blocked for your protection".

We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates. One of which has resulted in this error message, that indicates that the system is preventing you from running an installation (.exe) file, such as a hardware driver.

This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

Contact us: Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview