#16333

Wireless Slimline Media Deskset

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Wireless deskset including multimedia keyboard and optical mouse

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Key features

  • Comfortable and slimline wireless multimedia keyboard and wireless mouse with compact USB receiver
  • 2.4 GHz technology for a reliable wireless connection, smooth mouse respons and 8 meter range
  • Keyboard with 10 extra media keys for direct access to Internet Explorer, e-mail, media player etc.
  • Compact, space saving and slimline design, perfect to keep your desk clean and organized
  • Ergonomic 5 button optical mouse with 1000 dpi resolution for instant response and precise tracking
  • Extra long battery life due to latest power saving technology
  • Smart link technology: easy automatic wireless connection

Extra information

General Item number:
16333
EAN code:
8713439163339
Warranty:
1   year
Package contents Wireless optical mouse Wireless keyboard USB receiver 2 AA batteries 2 AAA batteries User's guide
Minimum requirements Windows 7, Vista or XP USB port

Other versions

Name Item number EAN code
Wireless Slimline Media Deskset UK 16365 8713439163650
Wireless Slimline Media Deskset DE 16366 8713439163667
Wireless Slimline Media Deskset FR 16367 8713439163674
Wireless Slimline Media Deskset IT 16368 8713439163681
Wireless Slimline Media Deskset ES 16369 8713439163698
Wireless Slimline Media Deskset BE 16370 8713439163704
Wireless Slimline Media Deskset RU 16371 8713439163711
Wireless Slimline Media Deskset PT 16372 8713439163728
Wireless Slimline Media Deskset DK 16373 8713439163735
Wireless Slimline Media Deskset NO 16374 8713439163742
Wireless Slimline Media Deskset FI 16375 8713439163759
Wireless Slimline Media Deskset SE 16376 8713439163766
Wireless Slimline Media Deskset CZ 16377 8713439163773
Wireless Slimline Media Deskset HU 16378 8713439163780
Wireless Slimline Media Deskset GR 16379 8713439163797
Wireless Slimline Media Deskset SI 16380 8713439163803
Wireless Slimline Media Deskset TR 16381 8713439163810
Wireless Slimline Media Deskset SK 16382 8713439163827
Wireless Slimline Media Deskset CH 16383 8713439163834
Wireless Slimline Media Deskset ND 17584 8713439175844
Wireless Slimline Media Deskset BG 17892 8713439178920
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How can I see the status for Caps/Num/Scroll Lock?

Note: After installation of the software, follow these steps to make the icons visible. 
 
 
 

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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