#16429

SpotLight Webcam

Available in stores now
;

Select your store

Webcam with built-in microphone and integrated LED lights

Key features

  • 640 x 480 sensor resolution
  • Perfect for use with Skype, Cortana, etc.: just plug in and start
  • Integrated dimmable LED lights for recording in low light conditions
  • Built-in microphone for clear sound quality
  • Smart stand, ideal for both laptop screens and flat surfaces

Specifications

General
Plug & play yes
Total size (mm) 53x53x75
Driver needed no
Mounting type table stand, clamp
Connectivity
USB version 2.0
Audio
Microphone built-in yes
Features
Software included no
Imaging
Face tracking no
Zoom type digital
Max Framerate 25 fps
Focus type manual focus
Snapshot button no
Automatic white balance yes
Lighting
LED lighting available yes
Sensor
Sensor resolution 640 x 480
Compatibility
Compatible Software Platforms Windows

Extra information

General Item number:
16429
EAN code:
8713439164299
Warranty:
1   year
Product size (HxWxD):
53x53x75
Package contents Webcam User guide
Minimum requirements Windows 10, 8, 7 or Vista 3.5 mm microphone connection USB port
;

Support

Download

Manuals


Select type
Product information

Select your language
Download PDF
;

Frequently Asked Questions

Installation and configuration


How do I install this webcam?

The support for this webcam is built-into Windows.

Once the device is connected, Windows OS should install a built-in driver for it.

Please follow these steps to (re)install the webcam:

  1. Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
  2. Unplug the webcam and restart the system.
  3. When Windows has completely loaded, connect the product directly to the USB port without using a hub or an extension cable.
  4. Windows should recognize the webcam and install the built-in Windows driver.
  5. Check in the Device Manager if the product is correctly installed or if there is any error message (visible by the yellow exclamation mark) reported.
  6. After the device has been recognized by the system and is visible in the Device Manager, you need to set it as the default device for sound input and sound output in the Sound settings (or playback devices/recording devices in earlier Windows versions) to be able to use it.
  7. Note: when you use the webcam with a chatprogram such as Skype, you need to select the webcam as a default device in that program too.

Where can I get software/drivers for my Trust product?

This product doesn't need any software/drivers to function.
Just connect and the product should work.

Usage


How do I use my webcam in chat programs like Skype?

For Skype follow the steps described here

I would like to adjust the webcam image colors / brightness.

Follow the steps in the following pages to adjust the colors and brightness:
 

How can I record a video on YouTube?

  • Go to the Youtube webcam recording page.
  • Login with your Youtube acount details.
  • Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here

Solving problems


The webcam is on, but is not working.

Make sure that the camera is set as the default device on the computer (both for sound input and output).
Then test the camera in e.g. the Windows camera app.

When using the webcam with an application such as Skype, make sure to set the webcam as default device in that application too.


The webcam is not working in my chat program, e.g. Skype

- Make sure that webcam has been correctly installed.
- In order to use the webcam with a chat program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s manual / user guide or contact the application’s manufacturer for specific troubleshooting.

During a video chat, I can't hear my chat partner or my chat partner can't hear me.

  • Close any other programs related to audio/music/voice recording. (including games)
  • Make sure you both configured and tested your microphone as explained here:

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Ask a question to the helpdesk

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*


Register product

Login to register your Trust product(s)

Register product

*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

Facebook

Instagram

YouTube

Cookies