#16593

Wireless Keyboard with mouse

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Wireless deskset including keyboard and mouse

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Key features

  • Compact wireless keyboard and wireless mouse with mini USB receiver
  • 2.4 GHz wireless operation for smooth and immediate mouse response with a range up to 3 meters
  • Smart link technology: easy automatic wireless connection
  • Extra long battery life due to latest power saving technology
  • Suitable for both right and left hand users

Extra information

General Item number:
16593
EAN code:
8713439165937
Warranty:
1   year
Former name:
  • Wireless Deskset
Package contents Wireless keyboard Wireless mouse USB micro receiver 2x AA batteries User’s guide
Minimum requirements Windows 8, 7, Vista or XP USB port

Other versions

Name Item number EAN code
Wireless Deskset UK 16594 8713439165944
Wireless Deskset DE 16595 8713439165951
Wireless Deskset FR 16596 8713439165968
Wireless Deskset IT 16597 8713439165975
Wireless Deskset ES 16598 8713439165982
Wireless Deskset BE 16599 8713439165999
Wireless Deskset RU 16600 8713439166002
Wireless Deskset PT 16601 8713439166019
Wireless Deskset DK 16602 8713439166026
Wireless Deskset NO 16603 8713439166033
Wireless Deskset SE 16604 8713439166040
Wireless Deskset CZ 16605 8713439166057
Wireless Deskset HU 16606 8713439166064
Wireless Deskset GR 16607 8713439166071
Wireless Deskset SI 16608 8713439166088
Wireless Deskset TR 16609 8713439166095
Wireless Deskset SK 16610 8713439166101
Wireless Deskset CH 16611 8713439166118
Wireless Deskset EE 16634 8713439166347
Wireless Deskset ND 17585 8713439175851
Wireless Deskset BG 17891 8713439178913
Wireless Deskset AR 19451 8713439194517
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

How can I see the status for Caps/Num/Scroll Lock?

Note: After installation of the software, follow these steps to make the icons visible. 
 
 
 

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My Trust product is not working.

Follow the steps in the trouble shooting guide.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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