product-specifications
Specifications
Extra information
Item number
16980
EAN code
8713439169805
Warranty
1 year
Package contents
Bluetooth® optical mouse
AA battery
User’s guide
System requirements
Notebook or PC with Bluetooth® technology
Windows 8, 7, Vista or XP
Other versions
Zanoo Bluetooth Mouse - pink
Item number 16981
EAN code 8713439169812
EAN code 8713439169812
Zanoo Bluetooth Mouse - Blue
Item number 16982
EAN code 8713439169829
EAN code 8713439169829
faq
FAQ
Frequently Asked Questions (FAQ)
To install the mouse:
- Place a full battery in the mouse
- Switch the mouse on with the button on the bottom
- Press the pairing button on the bottom for 5 seconds to start the pairing process
- Go to the Bluetooth section on the computer and select Trust BT Mouse to pair
Note: in some computers it may be necessary to switch Bluetooth off and back on before starting the pairing process - The mouse is ready to use
We do not set a pincode for this mouse.
If you can not skip this pincode, we recommend that Windows generate its own new code.
Or that you use a default code like 0000 or 1234.
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
-
Make sure the device is set to "findable/pairing mode". Refer to the manual of that device to find out how.
-
Make sure the device is located close to your computer.
-
Connect like described in the manual of your bluetooth adapter.
Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly!
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.