Vivy Wireless Mini Mouse - black
Key features
- Compact wireless optical mouse with in-mouse storable micro receiver and high 800 DPI resolution
- 2.4 GHz technology for smooth movement and 8 meter range
- Ultra small USB receiver: Plug it in once and never take it out again
- Compact design takes up limited space in notebook bags
- Just plug-in and start: no driver needed
- Suitable for both right and left hand users
Specifications
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Extra information
| General |
Item number: 17355 |
EAN code: 8713439173550 |
Warranty: 1 year |
Product size (HxWxD): 95 x 58 x 35 mm |
Product weight (net): 88 g |
|---|---|---|---|---|---|
| Package contents | Wireless mouse | USB micro receiver | 2x AAA batteries | User’s guide | |
| System requirements | Windows 10, 8, 7, Vista or XP | Intel-based Mac with Mac OS X 10.5 (Leopard) or higher | Chrome OS | USB port |
Support
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Manuals
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Frequently Asked Questions
Installation and configuration
I get an error during installation.
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"Unrecognized USB device"
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"Device driver software was not successfully installed"
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"Can not find driver"
Please follow the installation trouble shooting guide.
Where can I get software/drivers for my Trust product?
Just connect and the product should work.
Usage
How can I switch it off?
There is no need to switch it off.
When the mouse is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
For storage or travelling we would suggest to remove the batteries.
Solving problems
I have lost/broken the USB-receiver. How do I receive a new USB-receiver?
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
The mouse arrow shakes, moves strangely or does not move at all.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance. See wireless troubleshooting page
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Other
Why does the battery of my mouse drain fast?
Battery life depends on many variables including usage, quality of batteries and environmental factors (such as distance to receiver, nearby metallic objects, surface on which the mouse is used, etc. etc.).
This product uses standby (sleep) mode to save battery power.
When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
Make sure that when the battery is draining very fast, that there is no signal still going from the computer to the product, when the product is not used. E.g. some computers continuously power their USB-ports, even when the computer itself is switched off.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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Register product*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.