#17676

eLight Full HD 1080p Webcam

This product is no longer available in the current Trust assortment.
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Full HD 1080p webcam with widescreen resolution, built-in microphone and integrated LED lights that makes you perfectly visible in a low-light environment

Key features

  • High performance USB 2.0 webcam with high definition 2 megapixel (1920 x 1080) video resolution and up to 8,3 megapixel (3840 x 2160) photo resolution
  • Supports Full HD 1080p (1920 x 1080) widescreen resolution for highest quality Youtube video broadcasting
  • Powerful integrated LED lights for enhanced image quality in low-light environment
  • Including widescreen HD video recording software with special button to upload videos to Youtube with one simple click
  • Also perfect to chat using MSN/Live Messenger, Skype etc: just plug in and start
  • Integrated clamping system to attach the webcam to your notebook screen, flat panel display or place on flat surfaces
  • Built-in microphone for clear sound quality

Specifications

General
Plug & play yes
Total size (mm) 57 x 60 x58
Driver needed no
Mounting type clip
Connectivity
USB version 2.0
Imaging
Face tracking no
Max Framerate 30 fps
Focus type fixed focus
Snapshot button yes
Automatic white balance yes
Lighting
LED lighting available yes
Sensor
Sensor resolution 2048 x 1536
Compatibility
Compatible Software Platforms Windows

Extra information

General Item number:
17676
EAN code:
8713439176766
Warranty:
1   year
Product size (HxWxD):
57 x 60 x58
Package contents Webcam CD-ROM with software User's guide
Minimum requirements Windows 8, 7, Vista, XP USB port (2.0 recommended) Additional system requirements for HD recording: Intel Core 2 Duo 2.6Ghz (E6600+) / AMD x2 6400+ or higher 2.0GB RAM - DirectX 10 compatible Graphics card
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Frequently Asked Questions

Installation and configuration


How do I install this webcam?

The support for this webcam is built-into Windows.

Once the device is connected, Windows OS should install a built-in driver for it.

Please follow these steps to (re)install the webcam:

  1. Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
  2. Unplug the webcam and restart the system.
  3. When Windows has completely loaded, connect the product directly to the USB port without using a hub or an extension cable.
  4. Windows should recognize the webcam and install the built-in Windows driver.
  5. Check in the Device Manager if the product is correctly installed or if there is any error message (visible by the yellow exclamation mark) reported.
  6. After the device has been recognized by the system and is visible in the Device Manager, you need to set it as the default device for sound input and sound output in the Sound settings (or playback devices/recording devices in earlier Windows versions) to be able to use it.
  7. Note: when you use the webcam with a chatprogram such as Skype, you need to select the webcam as a default device in that program too.

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


How do I use my webcam in chat programs like Skype?

For Skype follow the steps described here

I would like to adjust the webcam image colors / brightness.

Follow the steps in the following pages to adjust the colors and brightness:
 

How can I record a video on YouTube?

  • Go to the Youtube webcam recording page.
  • Login with your Youtube acount details.
  • Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here

Solving problems


The webcam is not working in my chat program, e.g. Skype

- Make sure that webcam has been correctly installed.
- In order to use the webcam with a chat program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s manual / user guide or contact the application’s manufacturer for specific troubleshooting.

During a video chat, I can't hear my chat partner or my chat partner can't hear me.

  • Close any other programs related to audio/music/voice recording. (including games)
  • Make sure you both configured and tested your microphone as explained here:

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Other


I have lost the CD. Can you send a new one?

Unfortunately we can't send a new CD.
However, the software is not required for installation of the webcam.
When you connect the webcam, Windows recognizes the camera and the webcam is ready for use.

Why can't you send a CD?
The CD provided with the webcam contains one or more application programs.
These programs are only allowed to be provided as a bundle with the product due to licence agreements and copyrights.
Therefore we cannot send you a new CD or provide you the software separately.
Other similar application programs can be downloaded from the web for example via the website download.com.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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