#18422

Helios Wireless Solar Keyboard

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Solar powered wireless keyboard that charges by sun or indoor light: no batteries needed

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Key features

  • Low profile isolated keys
  • Ultra-thin design
  • Wireless range of up to 5 meters
  • Extra small USB micro receiver
  • Including rechargeable battery

Extra information

General Item number:
18422
EAN code:
8713439184228
Warranty:
1   year
Package contents Wireless keyboard USB micro receiver Rechargeable button cell battery User’s guide
Minimum requirements Windows 7, Vista or XP USB port

Other versions

Name Item number EAN code
Helios Wireless Solar Keyboard UK 18423 8713439184235
Helios Wireless Solar Keyboard DE 18424 8713439184242
Helios Wireless Solar Keyboard FR 18425 8713439184259
Helios Wireless Solar Keyboard IT 18426 8713439184266
Helios Wireless Solar Keyboard ES 18427 8713439184273
Helios Wireless Solar Keyboard PT 18428 8713439184280
Helios Wireless Solar Keyboard BE 18429 8713439184297
Helios Wireless Solar Keyboard RU 18430 8713439184303
Helios Wireless Solar Keyboard ND 18431 8713439184310
Helios Wireless Solar Keyboard CZ 18432 8713439184327
Helios Wireless Solar Keyboard HU 18433 8713439184334
Helios Wireless Solar Keyboard HR/SI 18434 8713439184341
Helios Wireless Solar Keyboard GR 18435 8713439184358
Helios Wireless Solar Keyboard TR 18436 8713439184365
Helios Wireless Solar Keyboard SK 18437 8713439184372
Helios Wireless Solar Keyboard CH 18438 8713439184389
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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