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18524 - GXT 39 Wireless Gamepad for PC & PS3

#18524

GXT 39 Wireless Gamepad for PC & PS3

Trust-Logo-Gaming

Wireless gamepad for PC and PS3, with rechargeable battery and solid grip for comfortable gaming

This product is no longer available in the current Trust assortment.

Key features

  • 10 meters wireless range
  • 15 buttons, 2 joysticks and D-pad
  • Rechargeable by USB (cable included)
  • Rubber coating for perfect grip
  • Pressure sensitive buttons (PS3 only)
  • PS3 indicators and home button
  • X input mode for automatic key-mapping in PC games

Extra information

General Item number:
18524 		EAN code:
8713439185249 		Warranty:
1   year
Package contents Wireless gamepad with built-in battery USB receiver USB charge cable User’s guide
System requirements PC or notebook with USB port and Windows 8, 7, Vista or XP or Sony Playstation 3
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Support

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Manuals

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Frequently Asked Questions

Solving problems

I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

The Z-axis is not working in Windows 8.

When checking the game controller properties in Windows 8 it may seem that the Z Axis is not responding. This is a bug in the Windows 8 system. Go to the ‘settings’ tab and ‘Calibrate’ your game controller to see that the Z Axis is working properly.

Some buttons/controls are not working in games.

  • Configure the buttons in your games settings / controls  menu.
  • For PC: Uninstall old software that is related to gaming controllers.

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My Trust product is not working.

Follow the steps in the trouble shooting guide.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview