Home
›

19382 - Executive Folio Stand with Bluetooth keyboard for iPad mini

#19382

Executive Folio Stand with Bluetooth keyboard for iPad mini

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

Luxury folio case with viewing stand and high quality Bluetooth keyboard for iPad mini

This product is no longer available in the current Trust assortment.
View all versions

Key features

  • Magnetically detachable Bluetooth keyboard
  • Provides a convenient working place
  • Stand with adjustable angle
  • Holes for buttons, camera etc
  • Magnetic closing cover
  • Rechargeable by USB (cable included)

Extra information

General Item number:
19382 		EAN code:
8713439193824 		Warranty:
1   year
Package contents Folio case for iPad mini Bluetooth keyboard with built-in battery Micro USB charge cable User’s guide
System requirements iPad mini

Other versions

Name Item number EAN code
Executive Folio Stand with Keyboard for iPad mini UK 19383 8713439193831
Executive Folio Stand with Keyboard for iPad mini DE 19384 8713439193848
Executive Folio Stand with Keyboard for iPad mini FR 19385 8713439193855
Executive Folio Stand with Keyboard for iPad mini IT 19386 8713439193862
Executive Folio Stand with Keyboard for iPad mini ES 19387 8713439193879
;

Support

Download

Manuals

Select type
;

Frequently Asked Questions

Usage

Is it required to turn off the product to save power?

This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.

Solving problems

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.

My computer can't find the Bluetooth device I am trying to connect to.

  • Make sure the device is set to "findable/pairing mode". Refer to the manual of that device to find out how.
  • Make sure the device is located close to your computer.
  • Connect like described in the manual of your bluetooth adapter.

Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly!

My media keys are not working (search, keyboard, etc).

Make sure that you update your iPad to the latest version

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

Contact us: Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Register product

Login to register your Trust product(s)

Register product