product-specifications
Specifications
Extra information
Item number
19707
EAN code
8713439197075
Warranty
1 year
Package contents
Portable phone charger
Micro-USB charge cable
Wrist strap
User’s guide
System requirements
Charger or computer with USB port (to charge the battery)
Other versions
PowerBank Portable Phone Charger - white
Item number 19700
EAN code 8713439197006
EAN code 8713439197006
PowerBank Portable Phone Charger - fuchsia
Item number 19706
EAN code 8713439197068
EAN code 8713439197068
PowerBank Portable Phone Charger - black
Item number 20019
EAN code 8713439200195
EAN code 8713439200195
faq
FAQ
Frequently Asked Questions (FAQ)
- Portable batteries that have 10W or 2A output can charge tablets.
- If the portable battery has 5W or 1A output, it can charge smartphones, but not tablets (except for iPad mini).
- This depends on the battery capacity of your phone and age of the battery.
- The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.
- To charge this smartphone, make sure to use the USB cable that was included with the portable battery.
- The USB cable included with the Samsung Galaxy S4 phone is not compatible with this product.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.