product-specifications
Specifications
Extra information
Item number
20262
EAN code
8713439202625
Warranty
1 year
Package contents
Wireless Micro mouse
USB micro receiver
1x AAA battery
User’s guide
System requirements
Windows 8, 7, Vista or XP
Intel-based Mac with Mac OS X 10.5 (Leopard) or higher
Chrome OS
USB port
Other versions
Ovi Wireless Micro Mouse - black
Item number 20261
EAN code 8713439202618
EAN code 8713439202618
Ovi Wireless Micro Mouse - red
Item number 20263
EAN code 8713439202632
EAN code 8713439202632
Ovi Wireless Ultra Small Mouse - pink flower power
Item number 20305
EAN code 8713439203059
EAN code 8713439203059
faq
FAQ
Frequently Asked Questions (FAQ)
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
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Improve wireless performance.
Follow the steps in the trouble shooting guide.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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