GXT 363 Hawk 7.1 Bass Vibration Gaming Headset


The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

Illuminated gaming headset with bass vibration and 7.1 surround sound

This product is no longer available in the current Trust assortment.
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Key features

Unique experience with bass vibration

With the GXT 363, you will experience gaming like you have never done before. The powerful 50mm active bass vibration speakers create an atmospheric sound feeling. In addition, it has an excellent sound quality with deep bass. With the magnificent sound, every single in-game detail can be heard.

Comfortable design

The GXT 363 is designed for long and intense gaming sessions with its comfortable meshed ear pads. The ear pads fit around your ear perfectly and help to cancel any noise while you are playing a battle against or with your friends. As well as being very comfortable, it has a great design with it’s rough coating exterior.

Inline remote

The GXT 363 features a 3 meters long anti-tangle nylon braided cable. The cable includes an extensive inline remote with volume control, volume mute, microphone mute, bass vibration control and illumination control.


Connection type wired
Cable length main cable 300 cm
Connector type USB
Sound reproduction Stereo
Audio channels 7.1
Driver size 50 mm
Impedance 32 Ohm
Sensitivity 112 dB
True Wireless Stereo (TWS) no
Frequency response 20 Hz - 20000 Hz
Software yes
Special features virtual 7.1 surround sound, illuminated sides
Active Noise Cancelling no
Earcup type over-ear
Ear-cap construction closed-back
Sensor type microphone condenser
Pick-up pattern Unidirectional
Designed for gaming yes
Lights yes
Light type Illuminated sides and microphone
Waterproof no
Suitable for Daily use, Fortnite, Gaming, Home, Listening to music, Noisy environment (e.g. plane, office)
Compatible Device Types pc, laptop
Compatible Consoles no
Compatible Software Platforms Windows
Controls volume, mute
Remote control inline

Extra information

General Item number:
EAN code:
1   year
Package contents Headset CE legal & compliance sheet User’s guide Gaming sticker
System requirements PC/laptop with USB port Windows 10, 8 or 7 25 MB of free hard disk space

Other versions

Name Item number EAN code
GXT 363 7.1 Bass Vibration Headset (FF Packaging) 21462 8713439214628
GXT 363 Hawk 7.1 Bass Vibration Gaming Headset 22590 8713439225907
GXT 363 Hawk 7.1 Bass Vibration Headset + RBS 23715 8713439237153




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Frequently Asked Questions

Installation and configuration

How do I install the headset?

To install:

- Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
-  Unplug the headset and restart the system.
- Download and install the latest driver via the website with administrator rights
- Plug-in the headset when asked to do so by the installation program and click “OK”.
Note: Make sure the headset is set as the default sound input and sound outputdeviceon the computer. And in Windows 10: make sure that the headset is allowed to be used by apps in the privacy settings
- Installation is complete: Click “Finish” to restart your computer. 
- Now you can start the headset configuration software (located in the taskbar).

Solving problems

No Sound.

- Press the mute button.
- Make the headset your default audio device. 
- Connect the headset to another USB port (preferred on the backside of the PC).

My movie/game is not in surround 7.1 sound.

- Configure your game or media player software to 5.1 output.
- Enable the 7.1 virtual surround function. 

Not enough or too much bass.

- Set the equalizer to your preference. 
- Press the vibration button. 

Microphone is not working

- Press the microphone mute button.  

- Make the headset your default recording device.  

- Increase the Microphone level in the Microphone properties.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Where is the Windows 8 (not 8.1) driver?

Unfortunately a driver for Windows 8 is not available, only for version 8.1


Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.


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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

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