This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

The scroll wheel LED is linked to the 5 profiles that are available.
Yellow = Profile 1
Green = Profile 2
Blue = Profile 3
Purple = Profile 4
Red = Profile 5
For information on setting up profiles, please refer to the manual.

When the file doesn't completely download/install to your computer, we recommend:

• Delete the downloaded file or files
• To uninstall the installed file
• After all is removed and uninstalled, re-download the file from the website. 

Please note:

• Install the file only after it has been fully downloaded, otherwise you will receive an error.
• Alternatively use a different browser and/or a download manager to download the file.
• Make sure to install the file with administrator rights.
• Check that your virus software program is configured correctly for downloads.
• When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

• Try using the mouse on a different surface or use a mousepad.
• Clean the sensor on the bottom of the mouse with a dry cloth.

Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty