DNIe Card Reader
DNI card reader for personal identification on websites and public administrations
Key features
- Easily connects to your computer
- Compatible with all DNIe and SmartCards
- USB 2.0 connection (low power consumption)
- Cable length of 110cm
Specifications
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Extra information
| General |
Item number: 21111 |
EAN code: 8713439211115 |
Warranty: 1 year |
Product weight (net): 64 g |
|---|---|---|---|---|
| Package contents | DNI reader | User guide | ||
| System requirements | Windows 10/ 8/ 7/ Vista | USB port | DNI card |
Support
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Frequently Asked Questions
Installation and configuration
How do I install this device? There is no driver.
There is no driver needed for this device.
Once the device is connected, Windows OS installs a built-in driver for it.
- Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
- Unplug the device and restart the system.
- When Windows has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
- Check in the Device Manager if the product is correctly installed or if there is any error message reported.
Where can I get software/drivers for my Trust product?
Just connect and the product should work.
Usage
How does the card reader function?
The function of the DNIe Card reader device is basically to read the DNI or Smartcard.
Depending on the public service that you want to connect to, a specific program must be installed. These programs are provided by the services themselves and are usually available from the web pages of each of these services.
Why does the LED turn green?
The LED will turn green when it is reading the inserted DNI- or smartcard.
Solving problems
My new smart card doesn't function.
Make sure the smart card is inserted with the chip facing up.
On newer cards, the chip may be located on the back side, so you need to turn over the card before inserting it in the card slot.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
Is the card reader compatible with DNI 3.0?
The card reader is compatible with all DNIe and SmartCards but does not include the NFC technology that carries the DNI 3.0.
According to the website of the Ministry of Interior, to use the wireless functionality of the DNI 3.0 it will only be necessary to have:
- A smartphone or tablet phone with NFC technology.
- App of the service you want to connect to.
Does the product function on Mac-computers?
This product has been developed for use with the Windows operating systems only. Therefore installation instructions for other operating systems such as Mac are not available.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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Register product*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.