#21187

GXT 310 Radius Gaming Headset

Trust-Logo-Gaming

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

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Comfortable over-ear gaming headset with adjustable mic and powerful sound

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Key features

  • Powerful sound
  • Soft and comfortable over-ear pads
  • Adjustable microphone and headband
  • 1m Cable for consoles
  • 1m Extension cable for PC/Laptop

Specifications

General
Total size (mm) 200 x 160 x 100 mm
Total weight 313 g
Connectivity
Connection type wired
Connector type 3.5mm
Cable length main cable 100 cm
Cable style normal
Audio
Driver units 2
Sensitivity 108 dB
Microphone included yes
Frequency response 20 - 20000 Hz
Driver size 40 mm
Impedance 36 Ohm
Features
Foldable no
Accessories extension cable
Headphone
Earcup type on-ear
Output channels 2
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Gaming
Designed for gaming yes
Compatibility
Compatible Device Types pc, laptop, gaming console
Compatible Consoles PS4, Xbox One, Nintendo Switch

Extra information

General Item number:
21187
EAN code:
8713439211870
Warranty:
1   year
Product size (HxWxD):
200 x 160 x 100 mm
Product weight (net):
313 g
Package contents Gaming headset User guide Extension cable
Minimum requirements 3.5 mm headphone connection 3.5 mm microphone connection Combined 3.5 mm headphone/microphone connection Xbox One: controller 2015-Edition (with 3.5mm jack)

Other versions

Name Item number EAN code
GHS-304 Gaming Headset 21188 8713439211887
GXT 4310 Jaww Gaming Headset 22933 8713439229332
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Frequently Asked Questions

Installation and configuration


The microphone of my headset is not working

First make sure the headset is connected correctly to the computer.

  • Without the adapter; when your computer has a combined audio port.
  • With the adapter; if your computer has 2 separate audio ports.

Then make sure that both the headset and the microphone are selected as the default audio device (input and output) on the computer.


Solving problems


My microphone isn't working on Windows 10

We recommend to check the following:

  • Microphone privacy settings: Check if the microphone allows apps to access the microphone
  • Default device: Check if the microphone has been selected as the default sound input device on the computer
  • Windows Update: Check if Windows is up-to-date via windowsupdate.com

Try the product on another device, does the microphone function on another device?


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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