GXT 310 Radius Gaming Headset
The product image is for demonstration purposes only. Various versions are available which may differ from this representation.
Comfortable over-ear gaming headset with adjustable mic and powerful sound
Key features
- Powerful sound
- Soft and comfortable over-ear pads
- Adjustable microphone and headband
- 1m Cable for consoles
- 1m Extension cable for PC/Laptop
Specifications
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Extra information
| General |
Item number: 21187 |
EAN code: 8713439211870 |
Warranty: 1 year |
Product size (HxWxD): 200 x 160 x 100 mm |
Product weight (net): 313 g |
|---|---|---|---|---|---|
| Package contents | Gaming headset | User guide | Extension cable | ||
| Minimum requirements | 3.5 mm headphone connection | 3.5 mm microphone connection | Combined 3.5 mm headphone/microphone connection | Xbox One: controller 2015-Edition (with 3.5mm jack) |
Other versions
| Name | Item number | EAN code | ||
|---|---|---|---|---|
| GHS-304 Gaming Headset | 21188 | 8713439211887 | ||
| GXT 4310 Jaww Gaming Headset | 22933 | 8713439229332 |
Support
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Manuals
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Frequently Asked Questions
Installation and configuration
The microphone of my headset is not working
First make sure the headset is connected correctly to the computer.
- Without the adapter; when your computer has a combined audio port.
- With the adapter; if your computer has 2 separate audio ports.
Then make sure that both the headset and the microphone are selected as the default audio device (input and output) on the computer.
Solving problems
My microphone isn't working on Windows 10
We recommend to check the following:
- Microphone privacy settings: Check if the microphone allows apps to access the microphone
- Default device: Check if the microphone has been selected as the default sound input device on the computer
- Windows Update: Check if Windows is up-to-date via windowsupdate.com
Try the product on another device, does the microphone function on another device?
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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Register product*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.