#21347
Dixxo Go Wireless Bluetooth Speaker with party lights - blue
Key features
- Take your party with you, anywhere you go
- Compact size, powerful sound
- Multi-colour 360-degree LED light show, with multiple effects that can react and move to the rhythm of your music
- Play your music through Bluetooth, 3.5 mm aux input or micro-SD
- 10m wireless Bluetooth range
- Intergated MP3 player to play music from micro-SD card
- For music and handsfree calling
- Volume, media, light, source and call-pickup buttons
- Rubber protective sleeve
- Rechargeable battery, 8 hours playtime
Specifications
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Extra information
| General |
Item number: 21347 |
EAN code: 8713439213478 |
Warranty: 1 year |
Product weight (net): 160 g |
|---|---|---|---|---|
| Package contents | Bluetooth speaker | Micro-USB charge cable | 3.5 mm audio cable | User guide |
| System requirements | Smartphone or tablet with Bluetooth or 3.5 mm audio output |
Support
Download
Manuals
Select type
Frequently Asked Questions
Installation and configuration
I get an error during installation.
To solve errors like:
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"Unrecognized USB device"
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"Device driver software was not successfully installed"
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"Can not find driver"
Please follow the installation trouble shooting guide.
Usage
What pincode to use during pairing.
Modern smartphones and tablets should not require a pin code to connect the product, but if they do, use pin code 0000.
Solving problems
What has changed in iOS 11.2 in how the iPhone handles incoming phone calls when using a Bluetooth headphone or speaker?
When you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
My computer can't find the Bluetooth device I am trying to connect to.
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Make sure the device is set to "findable/pairing mode". Refer to the manual of that device to find out how.
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Make sure the device is located close to your computer.
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Connect like described in the manual of your bluetooth adapter.
Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly!
Can't connect to my device.
- Follow the instructions in the manual carefully.
- First put the speaker or headphone in pairing mode.
- Then go to Bluetooth settings on your phone/tablet and select the right name from the list of detected devices.
- If your Bluetooth product is already in the list of Bluetooth devices in your phone, but you still can't connect, remove it from the list and pair it again.
- On Android smartphones you may need to restart your phone after removing the Bluetooth device from the list.
I can't reconnect anymore.
- The product in your list of Bluetooth device may be from a physically different product (even though it has the same Bluetooth name).
- Remove the product from the list of connected Bluetooth devices on your phone/tablet/computer and pair it again.
- On Android smartphones you may need to restart your phone after removing the Bluetooth device from the list.
There is no sound.
- First check if the volume is not set very low. Check the volume setting on the phone/tablet/computer AND on the speaker/headphone.
- Make sure the speaker/headphone is in the list of Bluetooth devices on your phone/tablet and that the status is shown as 'Connected'.
The sound is distorted.
- Make sure the battery is charged properly. When the battery is almost empty, the sound quality may be affected.
- Make sure the phone/tablet/computer is within range of the Bluetooth product.
The maximum wireless range is 10 meters, but this will be affected by objects in your surroundings (especially the construction of your house) and the status of the battery.
The volume is too low.
- Increase the volume on the phone/tablet/computer as well as on the speaker/headphone.
- Note that on computers there can be multiple volume settings, both in Windows as well as in the music player software.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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