#21509

Ziva Wireless Compact Mouse

Wireless compact mouse with 3 buttons

Available in stores now

Key features

  • 8m wireless range
  • Storable USB micro receiver
  • On/off power switch
  • For left and right hand use
  • Rubber top layer for comfortable grip

Specifications

General
Height of main product (in mm) 97 mm
Width of main product (in mm) 58 mm
Depth of main product (in mm) 38 mm
Total weight 90 g
Formfactor compact
Ergonomic design no
Connectivity
Connection type wireless
Bluetooth no
Wireless range 8 m
Wireless protocols RF 2.4GHz
USB receiver included yes
USB version 2.0
Connector type USB
Features
Silent click no
Software no
USB receiver storable yes
DPI adjustable no
Power saving no
Gaming
Designed for gaming no
Lighting
Lights no
Power
Batteries included yes
Battery life (months) 3 month
Rechargeable battery no
Number of batteries 2
Wireless transmission power (mW) 1 mW
Battery type (AA, AAA, etc.) AAA
Input
Power source battery
Sensor
DPI 1200
Max. DPI 1200 dpi
Sensor technology optical
Compatibility
Compatible Software Platforms Windows, Mac OS, Chrome OS
Compatible Device Types pc, laptop
Control
Grip type palm
Horizontal scrolling no
Controls left, right, mid
Number of buttons 3
DPI button no
On/off button yes
Programmable buttons no
Adjustable weight no
Suitable surface non-reflective flat surface
Left-right handed use right-handed, left-handed
Scroll wheel yes
Trackball no

Extra information

General Item number:
21509
EAN code:
8713439215090
Warranty:
1   year
Product weight (net):
90 g
Package contents Wireless mouse USB micro receiver 2x AAA batteries
System requirements Windows 8, 7 or Vista Intel-based Mac with Mac OS X 10.5 (Leopard) or higher Chrome OS USB port
;

Support

Download

Manuals


Select type
Leaflet

Select your language
Extended leaflet

Select your language
;

Frequently Asked Questions

Usage


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page


Is it required to turn off the product to save power?

This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.


Solving problems


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


The mouse is not working. What do I do?

Please reinstall the mouse as follows:

  • Make sure that your computer is up-to-date via windowsupdate.com
  • Remove all errors from the Device Manager.
  • Remove the USB-receiver from the computer
  • Switch the mouse off with the button on the bottom of the mouse
  • Restart the computer
  • Doublecheck that both batteries are full and making good contact in the battery compartment. When in doubt, use new batteries.
  • After the computer has fully restarted, switch the mouse on with the button on the bottom of the mouse and connect the USB-receiver to the computer without using a hub or extension cable.
  • The computer will recognize the mouse and install the built-in driver. This might take a few moments.
  • If the error persists, test the mouse (receiver) on another USB-port and on another computer by following the same procedure as above.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


Contact us: Ask a question to the helpdesk

Support

Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be send to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact

*

Message

*

Your profile

*
*
*
*

Product details

*
*

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Register product

Login to register your Trust product(s)

Register product