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Ziva
Wireless compact mouse
Wireless compact mouse with 3 buttons
product-specifications
Specifications
General
Formfactor
compact
Ergonomic design
no
Height of main product (in mm)
97 mm
Width of main product (in mm)
58 mm
Depth of main product (in mm)
38 mm
Total weight
90 g
Features
DPI adjustable
no
Silent click
no
Software
no
USB receiver storable
yes
Power saving
no
Sensor
DPI
1200
Max. DPI
1200 dpi
Sensor technology
optical
Control
Grip type
palm
Left-right handed use
right-handed, left-handed
Scroll wheel
yes
Trackball
no
Horizontal scrolling
no
Controls
left, right, mid
Number of buttons
3
DPI button
no
On/off button
yes
Programmable buttons
no
Adjustable weight
no
Suitable surface
non-reflective flat surface
Connectivity
Connection type
wireless
Bluetooth
no
USB version
2.0
Connector type
USB
Wireless range
8 m
Wireless protocols
RF 2.4GHz
USB receiver included
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Power
Batteries included
yes
Rechargeable battery
no
Number of batteries
2
Battery type (AA, AAA, etc.)
AAA
Battery life (months)
3 month
Wireless transmission power (mW)
1 mW
Input
Power source
battery
Compatibility
Compatible Device Types
pc, laptop
Compatible Software Platforms
Windows, Mac OS, Chrome OS
Extra information
Item number
21509
EAN code
8713439215090
Warranty
1 year
Package contents
Wireless mouse
USB micro receiver
2x AAA batteries
System requirements
Windows 8, 7 or Vista
Intel-based Mac with Mac OS X 10.5 (Leopard) or higher
Chrome OS
USB port
faq
FAQ
Frequently Asked Questions (FAQ)
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
Please reinstall the mouse as follows:
- Make sure that your computer is up-to-date via windowsupdate.com
- Remove all errors from the Device Manager.
- Remove the USB-receiver from the computer
- Switch the mouse off with the button on the bottom of the mouse
- Restart the computer
- Doublecheck that both batteries are full and making good contact in the battery compartment. When in doubt, use new batteries.
- After the computer has fully restarted, switch the mouse on with the button on the bottom of the mouse and connect the USB-receiver to the computer without using a hub or extension cable.
- The computer will recognize the mouse and install the built-in driver. This might take a few moments.
- If the error persists, test the mouse (receiver) on another USB-port and on another computer by following the same procedure as above.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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