#21708

DJ-500PRO DJ Headphones

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Professional quality, DJ-style on-ear headphone for PC and laptop, with turn/swivel ear cups and in-line microphone

Key features

  • Universal over-ear headphone: works with all PCs and laptops, as well as DJ-gear, phones & tablets
  • Comfortable, noise-isolating soft ear cushions
  • Metal reinforced, adjustable headband, sturdy construction
  • Swiveling ear cups; one-sided cable; foldable and lightweight design
  • Professional sound quality and styling
  • Detachable 1.2m cable with microphone and universal remote control button, for use with laptop and phone/tablet
  • 1m extension cable included, for use with PC
  • 6.35mm adapter plug included, for use with DJ gear
  • 110dB sensitivity, 50mm drivers, 20-20.000Hz frequency range, closed-back design

Specifications

General
Total weight 232 g
Connectivity
Connection type wired
Connector style straight
Cable length main cable 120 cm
Connector type 3.5mm, 6.35mm
Audio
Sensitivity 108 dB
Microphone included yes
Frequency response 20 - 20000 Hz
Impedance 16 Ohm
Features
Foldable yes
Accessories 6.35 mm adapter, adapter cable, extension cable
Headphone
Earcup type over-ear
Ear-cap construction closed-back
Swivel earcups yes
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Frequency response microphone 30 - 16000 Hz
Gaming
Designed for gaming no
Compatibility
Compatible Device Types pc, laptop, smartphone, tablet, dj gear
Compatible Software Platforms iOS, Android
Control
Controls call pick-up, voice assistant, play, pause, prev, next, remote control button
Remote control inline

Extra information

General Item number:
21708
EAN code:
8713439217087
Warranty:
1   year
Product weight (net):
232 g
Package contents DJ headphone Cable with 3.5mm plug Extension cable for PC 3.5mm adapter cable 6.35mm adapter for DJ-gear User guide
Minimum requirements 3.5mm or 6.35mm audio connection
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


What pincode to use during pairing.

Modern smartphones and tablets should not require a pin code to connect the product, but if they do, use pin code 0000.

Solving problems


My computer can't find the Bluetooth device I am trying to connect to.

  • Make sure the device is set to "findable/pairing mode". Refer to the manual of that device to find out how.
  • Make sure the device is located close to your computer.
  • Connect like described in the manual of your bluetooth adapter.

Note: some devices like headsets and mice may stay findable for a short time, so connect to them quickly!


Can't connect to my device.

  • Follow the instructions in the manual carefully.
    • First put the speaker or headphone in pairing mode.
    • Then go to Bluetooth settings on your phone/tablet and select the right name from the list of detected devices.
  • If your Bluetooth product is already in the list of Bluetooth devices in your phone, but you still can't connect, remove it from the list and pair it again.
  • On Android smartphones you may need to restart your phone after removing the Bluetooth device from the list.

I can't reconnect anymore.

  • The product in your list of Bluetooth device may be from a physically different product (even though it has the same Bluetooth name).
  • Remove the product from the list of connected Bluetooth devices on your phone/tablet/computer and pair it again.
  • On Android smartphones you may need to restart your phone after removing the Bluetooth device from the list.

There is no sound.

  • First check if the volume is not set very low. Check the volume setting on the phone/tablet/computer AND on the speaker/headphone.
  • Make sure the speaker/headphone is in the list of Bluetooth devices on your phone/tablet and that the status is shown as 'Connected'.

The sound is distorted.

  • Make sure the battery is charged properly. When the battery is almost empty, the sound quality may be affected.
  • Make sure the phone/tablet/computer is within range of the Bluetooth product.
    The maximum wireless range is 10 meters, but this will be affected by objects in your surroundings (especially the construction of your house) and the status of the battery.

The volume is too low.

  • Increase the volume on the phone/tablet/computer as well as on the speaker/headphone.
  • Note that on computers there can be multiple volume settings, both in Windows as well as in the music player software.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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