Ziva Gaming Headset
Comfortable over-ear gaming headset with foldaway microphone
Key features
- Ideal for online gaming, music and chat applications
- Adjustable headband and soft ear cushions
- Sensitive, foldaway microphone
- On-earcap volume control
- Works with all PCs and laptops
- 1.8m cable
Specifications
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Extra information
| General |
Item number: 21953 |
EAN code: 8713439219531 |
Warranty: 1 year |
Product weight (net): 200 g |
|---|---|---|---|---|
| Package contents | Headset | Adapter cable | User guide | |
| System requirements | 3.5 mm headphone connection | 3.5 mm microphone connection | OR | Combined 3.5 mm headphone/microphone connection |
Support
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Manuals
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Leaflet
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Extended leaflet
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Frequently Asked Questions
Installation and configuration
Where can I get drivers for my Trust product?
This product doesn't need any drivers to function.
Just connect and the product should work.
Solving problems
I have a Dell computer and am having issues with the computer audio. What can I do?
If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers
If this does not solve your problem, contact the Dell support or your system administrator.
The supplied adapter is not working
Contact the support team for assistance via the 'ask a question' option.
The microphone is not working
Can you check the following items:
- The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
- There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
- The device is the default device for recording and playbacking / input and output?
Windows 7/8:- Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
- To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK
Windows 10:- Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
- To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option
Mac:- Go to "System Preferences" > "Sound"
- Click the "Input" tab to access microphone settings.
- Click the microphone in the devices list to adjust the microphone settings.
If the above steps don't help, connect the headset to another computer, to check if the problem persists.
Microphone sound volume is too low (Windows)
Follow the steps in the Windows microphone setup wizard.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview