product-specifications
Specifications
General
Number of USB ports
2
Features
Flashlight
flashlight
Size & Weight
Total weight
277 g
Depth of main product (in mm)
22 mm
Width of main product (in mm)
63 mm
Height of main product (in mm)
138 mm
Control
Indicators
Battery level
Connectivity
Cables included
2 micro-USB charge cables
Cable length micro-USB cable
30 cm
Protection
Protections
over-charge, over-discharge, over-current, short-circuit
Power
Safe & certified battery
yes
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion cell
Battery capacity (mAh)
10.000 mAh
Battery voltage (Volt)
3.7 V
Watt-hour rating
37 Wh
Extra usage time - tablets
12 hours
Extra usage time - phones
46 hours
Input
Input port
micro-USB
Input power
5V/2A
Fast re-charging
yes
Output
USB port A types
2
Charging technology
auto-detect
Output specification - Port 1
2.1A/10W, auto-detect
Output specification - Port 2
1A/5W
Compatibility
Compatible Device Types
smartphone, tablet
Compatible Consoles
no
General compatibility
smartphones, tablets & other usb devices
Extra information
Item number
22073
EAN code
8713439220735
Warranty
1 year
Package contents
Portable charger
2 micro-USB charge cables
User guide
System requirements
Charger or computer with USB port (to charge the battery)
Other versions
Primo Powerbank 10.000 mAh
Item number 21149
EAN code 8713439211498
EAN code 8713439211498
Primo Powerbank 10.000 mAh - blue
Item number 22072
EAN code 8713439220728
EAN code 8713439220728
faq
FAQ
Frequently Asked Questions (FAQ)
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.