#22161

Duet Bluetooth Wire-free Earphones

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True wireless, rechargeable Bluetooth earbuds, designed to comfortably fit any ear shape

Key features

  • Truly wire-free design, no cables; for ultimate freedom
  • Protective charging case with built-in 500 mAh rechargeable battery and USB charge cable
  • Flexible silicon ear shell design, ultra-comfortable and secure fit for hours
  • Bluetooth 4.2, 10m wireless range
  • For music and hands-free calling, with built-in microphone
  • Up to 1.5 hours playtime without charging
  • Recharge the earbuds in 35 minutes with included charging case
  • Charging case provides 5 full recharges, total portable playback time: up to 9 hours
  • Case fully charged in 1,5 hours
  • 2 extra sizes ear shells included; fits all ears

A wire-free audio solution

The Duet earbuds offer a completely wireless audio solution. Bluetooth 4.2 provides trouble-free connection and keeps the music quality as high as the original. The earphones can easily be connected to music apps like Spotify, Apple Music or Deezer.

Protective charging case

The storage box is also a protective charging case with built-in 600 mAh rechargeable battery and USB charge cable battery. Simply put the earbuds in the storage box and it automatically starts charging.

Always a perfect fit

Of course it is essential that earbuds stay in your ears. That is why different sizes of silicone in-ear shells are included; so the in-ear shells will always fit.

Specifications

General
Total weight 14 g
Connectivity
Connection type wireless
Wireless protocols Bluetooth
Bluetooth version 4.2
Wireless range 10 m
Bluetooth profiles HSP, HFP, AVRCP, A2DP
Audio
Microphone included yes
Frequency response 20 - 20000 Hz
Driver size 10 mm
Features
Accessories charging case 500 mAh
Special features TWS
Headphone
Earcup type in-ear
Ear-cap construction closed-back
Magnet type Neodymium
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Gaming
Designed for gaming no
Power
Max battery life - music 9 hours
Rechargeable battery yes
Compatibility
Compatible Device Types smartphone, tablet
General compatibility any BT device with A2DP
Control
Controls on earcap yes
Controls call pick-up, play, pause

Extra information

General Item number:
22161
EAN code:
8713439221619
Warranty:
1   year
Product weight (net):
14 g
Package contents 2 wire-free earbuds with built-in battery Charging case with built-in battery USB charge cable 2 extra pairs of ear shells User guide
Minimum requirements Smartphone or tablet with Bluetooth USB charger or powerbank to charge the case
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Support

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Frequently Asked Questions

Installation and configuration


How do I install this headset?

  1. First charge the case, this will take approx. 1.5 hours .
  2. Then charge the earpieces in the case, this will take approx. 35 minutes.
  3. When the earpieces both have been fully charged, pair the earpieces together by pressing the button for 4 seconds on the earpieces.
  4. When the earpieces are paired together, start the pairing process to the phone.
  5. Select the Trust TWS in the Bluetooth list of the phone to pair the Duet to your phone.
    Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful.

Solving problems


When making phone calls, I hear the audio from one side, is that correct?

Yes, that is correct. The earpiece that was first connected to the phone will receive and handle the phone call.

What has changed in iOS 11.2 in how the iPhone handles incoming phone calls when using a Bluetooth headphone or speaker?

When you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
 
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
 
If you pick-up the phone call with the call pick-up button on the bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
 
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
 
Use the audio icon on the iPhone display during the phone call to change the audio device.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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