This product is no longer available in the current Trust assortment.
Kolla
Neckband-style Bluetooth wireless headset
Lightweight, neckband-style Bluetooth wireless headset with built-in, long-lasting battery, to comfortably listen to your music all day
product-specifications
Specifications
General
Total weight
45 g
Features
Noise reduction
no
Background noise reduction
no
Foldable
no
Software
no
Control
Remote control
no
Controls on earcap
yes
Controls
call pick-up, play, pause, prev, next, volume
LED indicators
no
Connectivity
Connection type
wireless
Bluetooth
no
Wireless range
10 m
Wireless protocols
Bluetooth
Bluetooth version
4.2
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20000 Hz
Driver size
10 mm
Microphone
no
Detachable microphone
no
True Wireless Stereo (TWS)
no
Bluetooth profiles
HSP, HFP, AVRCP, A2DP
Headphone
Earcup type
in-ear
Ear-cap construction
closed-back
Magnet type
Ferrite
Active Noise Cancelling
no
Microphone
Sensor type microphone
condenser
Pick-up pattern
Omnidirectional
Echo cancellation
no
Gaming
Designed for gaming
no
Lighting
Lights
no
Protection
Waterproof
no
Power
Rechargeable battery
yes
Max battery life - stand-by
150 hours
Max battery life - phone calls
14 hours
Max battery life - music
22 hours
Input
Power source
micro-USB
Compatibility
Suitable for
Listening to music, Daily use, Handsfree calling, Home, Office, Business use
Compatible Device Types
smartphone, tablet
General compatibility
any Bluetooth device with A2DP
Compatible Consoles
no
Compatible Software Platforms
iOS, Android
Extra information
Item number
22206
EAN code
8713439222067
Warranty
1 year
Package contents
Neckband headset with built-in battery
Micro-USB charge cable
2 extra pairs of ear plugs
User guide
System requirements
Smartphone or tablet with Bluetooth
USB charger or powerbank to charge the battery
faq
FAQ
Frequently Asked Questions (FAQ)
To use the headset:
- Fully charge the headset. When the headset is charging the light is red, when it is fully charged the light is blue.
- After it has been fully charged, press the button on the headset for 6 seconds to start the pairing process. The light will blink red/blue.
- Go to the Bluetooth section on your phone and select the TRUST EP-04 to pair.
Note: in some phones it may be necessary to switch Bluetooth off/on before starting the pairing process. - The headset is ready to use.
- Shut the headset completely off
- Hold the button for over 10 seconds
- The headset will go into forced pairing mode
To reset a head/earphones that is not responding to the buttons, insert the micro-USB charging cable into the head/earphones for charging. This will shut off the head/earphones automatically.
Make sure that the cable is connected to a charger, when you do this.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.