GXT 799
Universal 180W gaming laptop charger that works with virtually any laptop
Is this charger compatible with my laptop?
Specifications
General
Features
Connectivity
Protection
Input
Output
Other
Compatibility
Extra information
Laptop charger with cable attached
Power cable
3 swappable tips
User guide
Wall power connection
Laptop from supported brand that requires 18-20 Volt and 180W power or less
Frequently Asked Questions (FAQ)
Usage
If the correct connector for your laptop model is the connector P (or P/B) according to our advisor, then you don't need an extra connector. This connector is the one that is attached to the charger cable and is also the base for the rest of connector tips.
You should not use any of the connectors available in the package, but connect the charger directly to your laptop, since the charger comes already with this connector attached to the end of the cable.
in case you have a charger with a manual voltage selector: you may need to adjust the voltage of your charger, if the charger doesn't charge your laptop.
Solving problems
This is normal for a laptop charger.
Put the charger on the ground under your desk/table with sufficient ventilation.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
There is no connector with a USB-C connection available for our regular chargers.
For USB-C a different type of charger, a USB-C charger, is required.
This charger is for use with gaming laptops from Acer, Asus, Dell, HP, Lenovo, Medion and MSI.
Spare Parts
Spare Parts
In case of a laptop connector: First check via the Advisor which connector is needed. Then if the connector is missing from the package, or broken, use the form to request this connector.
Standard processing time, from the moment the request is send to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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