This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.

Yes, it is possible to press multiple buttons simultaneously. 

Please note that this doesn't mean that all buttons can be pressed simultaneously, since this depends on the specific hardware of a mouse. Mice may have the hardware limitation that the thumb buttons can't be used together with left/right/mid click.

Follow the steps in the mouse settings page

Mice with a built in DPI precision are more sensitive and more precise than normal mice.  As this mouse has been developed to be a gaming mouse, the sensibility and precision are important.

DPI Precision is a function of the mouse, which allows you to change the DPI during a specific moment. A practical example, let's say that in a game at any given time you have to aim with a sniper rifle, in that case if you hold down the key that you have previously determined to use the DPI Precision, the sensitivity will adjust to whatever sensitivity you have previously established as DPI Precision.

DPI and DPI Precision do not have to be the same. But can not be set separately from each other, the value will change when you change the value from the DPI.

Make sure that the text zoom is set to 100%.
And that your screen resolution is at least 1024 x 700 pixels.

When the file doesn't completely download/install to your computer, we recommend:

• Delete the downloaded file or files
• To uninstall the installed file
• After all is removed and uninstalled, re-download the file from the website. 

Please note:

• Install the file only after it has been fully downloaded, otherwise you will receive an error.
• Alternatively use a different browser and/or a download manager to download the file.
• Make sure to install the file with administrator rights.
• Check that your virus software program is configured correctly for downloads.
• When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

• Try using the mouse on a different surface or use a mousepad.
• Clean the sensor on the bottom of the mouse with a dry cloth.

Follow the steps in the trouble shooting guide.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Although our keyboards and mice are designed for use with computers, they can be used on PS4. However please note, most PS4 games do not support a keyboard and mouse.

When using a (wired) keyboard or mouse with a PS4, make sure it connects well with the PS4. If the PS4 has a connection on the back, connect the keyboard/mouse to the USB-connection on the back of the PS4. Or alternatively use an extension cable or USB hub.

You can use our mice and keyboards on the Xbox One.

Please note that Xbox One supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.

For more information, consult the Xbox support website via https://support.xbox.com/help/Hardware-Network/accessories/mouse-keyboard