Ziva Bluetooth Wireless Headphones
Wireless Bluetooth headphones, for music & phone calls
Key features
- Bluetooth headphones to enjoy music without wires
- 10m wireless range
- Rechargeable by USB (cable included)
- Built-in microphone
- Can be used wireless via Bluetooth, or wired via 3.5mm headphone output
- Comfortable earpads and adjustable headband
- Call pickup, volume & media buttons
- Up to 6 hours of playtime
Specifications
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Extra information
| General |
Item number: 22455 |
EAN code: 8713439224559 |
Warranty: 1 year |
Product weight (net): 157 g |
|---|---|---|---|---|
| Package contents | Headphones | Micro-USB charge cable | 3.5 mm audio cable | User guide |
| System requirements | Tablet or smartphone with Bluetooth support or 3.5 mm audio output | Charger or powerbank to recharge headphone |
Support
Download
Manuals
Select type
Leaflet
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Extended leaflet
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Frequently Asked Questions
Installation and configuration
How do I install this headphones?
To install the headphones:
- First fully charge the headphones. This will take at least 3 hours.
The LED is red when charging and will switch off when the headphones has been fully charged. - When the headphones have been fully charged, press the middle button on the headphones for at least 10 seconds to start the pairing process.
The LED will flash red/blue during pairing, and will turn blue when the headphones is paired. - Go to the Bluetooth section on your device and select the TRUST URBAN BT HEADPHONE to pair the headphones to the device.
- The headphones is ready to use.
Usage
How do I turn the headphones on/off?
Press the middle button on the headphones 4 seconds to turn it on.
The LED will be blue.
Press the middle button on the headphones 4 seconds to turn it off.
The LED will be red.
Solving problems
How does the iPhone handle incoming phone calls when using a Bluetooth headphone or speaker?
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview