GXT 393 Magna Wireless 7.1 Surround Gaming Headset


Wireless over-ear gaming headset with 50mm speaker units and 7.1 surround sound

This product is no longer available in the current Trust assortment.

Key features

  • Virtual 7.1 surround sound for a realistic sound experience
  • Powerful 50mm speaker units
  • Up to 15m wireless range
  • Rechargeable battery, up to 18 hours of playtime
  • Soft and comfortable over-ear pads
  • Built-in microphone and self-adjustable headband
  • On-ear cup volume control, audio mode select and volume- and microphone mute switch
  • LED illuminated sides

Soundly in control

Games are so much more than graphics only, listen to your gaming sounds with this magnificent machine of sound. Whether connected to your PC, laptop or console, with the Trust GXT 393 Magna Wireless 7.1 Surround Sound Gaming Headset, you will experience your game so much more intensely. Hard-fought wins and dramatic losses are part of every gaming career. Give yourself a solid sound base with the 50mm speaker units and handle every situation victoriously. The virtual 7.1 surround sound makes sure you are aware of everything happening around you: anticipate your enemy’s every move!

Unplugged gaming experience

The headset works wirelessly within a range of 15 meters. Simply plug the USB receiver into your PC, laptop or PS4 and you can immediately start the song of victory. Don’t worry about an empty headset during those marathon gaming sessions, you can play for 18 hours straight without recharging the Magna Gaming headset.

Plug & Play

This headset comes with a 1-meter audio cable with 3.5mm jack plug with a 1-meter extension cable to make a wired connection. In this way, you can plug it into all your devices such as your PC, laptop, Xbox, PlayStation or Switch. The package also includes a micro USB cable to charge the headset.

Illuminated communication

This Magna headset has a strong, solid and sleek design. The built-in microphone and integrated blue LED illumination on the sides of the headset complete your gaming set-up. The microphone makes crisp and clear communication possible. Have fun with your friends and improve your team’s in-game tactics.

Long lasting comfort

The headset comes with soft and comfortable over earpads. On the earcups, you’ll find the volume control, audio mode select and volume/microphone mute switch. Also, you don’t have to bother with adjusting the headband. Its elasticity makes sure the headset is always perfectly suited to your head.


Height of main product (in mm) 220 mm
Width of main product (in mm) 190 mm
Depth of main product (in mm) 117 mm
Total weight 319 g
Connection type wireless, wired
Bluetooth no
Wireless range 15 m
Wireless protocols RF 2.4GHz
USB version 2.0
Cables included 1 x 100 cm - 3.5mm Jack 4-pole (male) to 3.5 mm Jack 4-pole (male) 1 x 100 cm - Y-splitter cable 1 x 80 cm - USB Charging cable
Connector type USB, 3.5mm
Sound reproduction Surround sound
Audio channels 7.1
Driver size 50 mm
Impedance 32 Ohm
Driver units 2
Sensitivity 101 dB
Microphone yes
Detachable microphone no
True Wireless Stereo (TWS) no
Frequency response 20 Hz - 20000 Hz
NFC no
Background noise reduction no
Foldable no
Software no
Special features - Gaming illumination
Noise reduction no
Adjustable headband yes
Active Noise Cancelling no
Total harmonic distortion 0.2 %
Earcup type over-ear
Ear-cup material cloth material
Ear-cap construction closed
Swivel earcups no
Rotating earcups no
Output channels virtual 7.1
Magnet type Neodymium
Pick-up pattern Omnidirectional
Echo cancellation no
Designed for gaming yes
Lights yes
Light type blue LED illuminated sides
Waterproof no
IP Code (International Protection Rating) no
Rechargeable battery yes
Max battery life - music 12 hours
Battery composition (Alkaline, Li-ion, etc.) Lithium-ion cell
Power source USB
Suitable for Gaming, Daily use, Fortnite, Home, Listening to music, Noisy environment (e.g. plane, office)
Compatible Device Types pc, laptop, gaming console
Compatible Consoles Xbox One, Nintendo Switch, PS4 Slim, PS4 Pro, PS4 Original
Compatible Software Platforms Windows, Chrome OS, Mac OS
Controls on earcap yes
Controls volume, sound mute, microphone mute
Remote control on earcap
LED indicator functions LED flash fast: Battery low LED flash slow: Connection lost
LED indicators yes

Extra information

General Item number:
EAN code:
1   year
Product weight (net):
319 g
Package contents Headset User guide USB transmitter 1m audio cable 1m extension cable Micro USB charge cable Gaming sticker
System requirements Windows 10, 8, 7 USB port PS4




Select type

Select your language
Extended leaflet

Select your language

Frequently Asked Questions

Installation and configuration

How to install this headset?

  1. First fully charge the headset. This will take approx. 5 hours.
  2. Plug the receiver into the device (computer or PS4).
  3. Set the headset (USB Headset (GXT 393 Gaming Headset)) as the default device, for both input and output in the sound/audio settings.
  4. The headset is ready to use.


Where is the 7.1 software?

The 7.1 sound functions via the Windows default driver.
You don't need software or a special driver.
Just connect the headset and switch the button to 7.1.

What does the led on the headset mean?

The led will flash quickly when the headset is trying to make a connection.
The led will flash slowly when the battery of the headset is low.
The led will be constantly lit when the headset has a connection.

Solving problems

I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

How can I reconnect the USB-dongle to the headset?

To reconnect the USB-dongle to the headset:
- Make sure the USB-dongle and headset are powered off during.
- Turn the mic-off and volume-off buttons to the side simultaneously for 3 seconds.
- The headset will go into pairing mode.
- Now plug in the USB-dongle, it should pair automatically.

There is a noise in the headset.

Does it only happen when you use it wirelessly, not when you use it wired?

If yes, make sure that other devices close by don't cause wireless interference, e.g. routers, cables, phones.
We would also advise to keep wireless as well as metal objects away from the (USB-adapter of the) headset. And to make sure that the USB-adapter is connected directly to the USB-port without using a hub or extension cable.

Everything is setup correctly, but no sound.

Make sure that the headset is turned on with the lower button on the headset.
And that the volume is not muted (top button on headset), or that the microphone is not muted (middle button on headset).

The microphone is not working.

Check that the microphone is not muted, via the middle button on the headset.

On PS4:
Make sure that you have selected the headset as both the Input and Output device in Settings > Devices > Audio Devices.

On Windows:

  • Make sure that you have selected the microphone of the headset as the default input device in the Sound Settings.
  • If your computer has 2 separate audio connections, use the included adapter.

I don't hear 7.1 sound, only stereo sound.

Please check that you have connected the headset wirelessly, via the receiver.
If you have connected the headset via the 3.5mm connection, the sound will not be 7.1.

When you have connected the headset wirelessly, make sure that the middle button on the headset is set to 7.1 (up), and not to stereo (down).

The controls on the headset don't work.

Make sure that you are using the headset wirelessly.
When you use the headset via the 3.5mm connection, the controls on the headset will not function.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


How do I connect the headset to my Xbox or Switch?

This headset comes with a 1-meter audio cable with 3.5mm jack plug with a 1-meter extension cable to make a wired connection. In this way, you can plug it into all your devices such as your PC, laptop, Xbox, PlayStation or Switch.


Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.


Contact us: Ask a question to the helpdesk


Please check our FAQs first, chances are you'll find the answer there.

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.

Reason for contact




Your profile


Product details


Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview