GXT 38
Powerful 2.1 speaker set with Bluetooth to listen to music from PC, tablet and smartphone
Specifications
General
Features
Control
Connectivity
Audio
Lighting
Protection
Power
Input
Compatibility
Satellites
Subwoofer
Remote
Extra information
Subwoofer
2 satellite speakers
Wired remote
Power cable
Audio cable
User guide
Gaming sticker
Wired: 3.5mm audio connection
Wireless: smartphone or tablet with Bluetooth
100-240V wall power connection
Frequently Asked Questions (FAQ)
Usage
When you connect headphones to the speaker (or its remote), you control the volume via the computer, not via the speaker (or its remote).
When resuming the audio playback it takes about 1-2 seconds before the speaker is active again.
Please note that some computers won't let attached devices resume from standby-mode due to configuration, the speaker then has to be switched on manually.
After about 60 minutes of no sound (silence) the speaker enters its power saving mode.
Increase the volume of the source (computer, laptop, tablet, smartphone, etc) and decrease the volume of the speaker to the desired volume.
ErP is a legislation from the EU, setting eco requirements to Energy Related Products.
These requirements are intended to reduce (standby) power consumption and in general reduce energy losses.
Solving problems
-
Make sure the subwoofer volume knob is open.
-
Check cable connections of subwoofer.
-
Check connection of speaker to soundcard (colors of connectors must match colors connectors PC-side)
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Other
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.