This product is no longer available in the current Trust assortment.
Duet2
True wireless Bluetooth earbuds
True wireless, rechargeable Bluetooth earbuds, designed to comfortably fit any ear shape
product-specifications
Specifications
Features
Noise reduction
no
NFC
no
Background noise reduction
no
Software
no
Special features
True wireless (no wires between earpieces)
Foldable
no
Size & Weight
Total weight
45 g
Weight of main unit
10 g
Depth of main product (in mm)
17 mm
Width of main product (in mm)
28 mm
Height of main product (in mm)
24 mm
Control
Remote control
on earcap
Controls on earcap
yes
Controls
play, pause, next, prev
LED indicators
yes
Connectivity
Connection type
wireless
Bluetooth
yes
Cables included
Charge cable micro-USB 25cm
Connector type
micro-USB
Wireless protocols
Bluetooth
Wireless range
10 m
Bluetooth version
4.1
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
8 mm
Microphone
yes
Detachable microphone
no
True Wireless Stereo (TWS)
yes
Bluetooth profiles
A2DP, HFP
Sensitivity
42 dB
Headphone
Earcup type
in-ear
Ear-cap construction
closed-back
Output channels
2
Magnet type
Ferrite
Active Noise Cancelling
no
Total harmonic distortion
1 %
Microphone
Sensor type microphone
condenser
Pick-up pattern
Omnidirectional
Echo cancellation
no
Gaming
Designed for gaming
no
Lighting
Lights
no
Protection
Waterproof
no
Power
Rechargeable battery
yes
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion cell
Max battery life - music
9 hours
Input
Power source
battery, micro-USB
Compatibility
Suitable for
Listening to music, Daily use, Handsfree calling, Business use, Home, Office
Compatible Device Types
smartphone, tablet
Compatible Consoles
no
Compatible Software Platforms
Android, iOS
General compatibility
any Bluetooth device with A2DP
Extra information
Item number
22864
EAN code
8713439228649
Warranty
1 year
Package contents
2 wire-free earbuds with built-in battery
Charging case with built-in battery
Micro-USB charge cable
2 extra pairs of ear shells
User guide
System requirements
Smartphone or tablet with Bluetooth
USB charger or powerbank to charge the case
Downloads
Downloads
Legal & Compliance information
Version 1.1 | Multilingual
Legal & Compliance information
faq
FAQ
Frequently Asked Questions (FAQ)
- First charge the case via a USB-charger that is connected to the wall power outlet, this will take approx. 1.5 hours. The light on the case will turn blue if the case is fully charged.
- Then charge the earpieces in the case, this will take approx. 35 minutes. The light is red when charging. The light will turn blue when the earpieces have been fully charged.
- When the earpieces both have been fully charged, start the pairing process by pressing the button for 10 seconds on one of the earpieces. The light will flash blue-red.
- Select the Trust Duet2 Earphones in the Bluetooth list of the phone to pair the Duet2 to your phone.
Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful. - The Duet2 is successfully paired when the light on the earpiece is blue.
- Now link the earpieces together, by pressing the button on the other earpiece for 4 seconds.
- The Duet2 is ready for use.
If you need new earshells, contact our support team via the contact option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.
- Switch off both earplugs
- Then switch the earplugs both on again at the same time, and keep the button on both earplugs pressed for approx. 8 seconds until you hear a similar peep from both earplugs
- Then release the buttons, switch off the earplugs and pair the right earplug with the phone according to the instructions (10 seconds)
- Switch on the left earplug (4 seconds) so that the ears are paired.
Yes, that is correct. The earpiece that was first connected to the phone will receive and handle the phone call.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.