#22864

Duet2 Bluetooth Wire-free Earphones

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True wireless, rechargeable Bluetooth earbuds, designed to comfortably fit any ear shape

Key features

  • Truly wire-free design, no cables; for ultimate freedom
  • Protective charging case with built-in 320 mAh rechargeable battery and USB charge cable
  • Flexible silicon ear shell design, ultra-comfortable and secure fit for hours
  • For music and hands-free calling, with built-in microphone
  • Up to 3 hours playtime without charging
  • Charging case provides 2 full recharges, total portable playback time: up to 9 hours
  • Micro-USB charge cable included
  • 2 extra sizes ear shells included; fits all ears

No strings attached

Untangle your life and experience ultimate freedom with the Trust Duet2 Bluetooth wire-free earphones! Its design allows you to listen to your favourite music or take that important phone call without any restrictions. Ideal for an active lifestyle! Whether you’re on the go or taking the time to relax on your yoga mat, you can now experience true wire-free listening freedom. Easily connect your earphones via Bluetooth. Thanks to its wire-free design, you can listen to your music while walking around your house when your phone is charging or safely stow away your phone in your suitcase when travelling. With the buttons on the earphones, you can change your music or pick up a call without even taking out your phone!

Protect and recharge

You can experience 3 hours of listening freedom with these wire-free earphones. Use the protective charging case with a 320mAh battery and push the playtime up to 9 hours! Simply place your earphones in the charging case and you’ll be on the move again in no-time. Is your charging case empty? Use the included micro USB cable to recharge the case.

One size fits all

The package contains three sizes ear shells to guarantee the earbuds will fit you perfectly. The flexible silicon ear shell design in combination with the outer ear design ensures a secure and ultra-comfortable fit for every activity.

Specifications

General
Total size (mm) Earphone 2x 24x28x17 | Case 93x32x41
Total weight 45 g
Weight of main unit 10 g
Connectivity
Connection type wireless
Connector type USB
Wireless protocols Bluetooth
Bluetooth version 4.1
Bluetooth profiles A2DP, HFP
Cables included Charge cable micro-USB 25cm
Audio
Sensitivity -42 dB
Built-in microphone yes
Microphone included yes
Detachable microphone no
Frequency response 20 - 20000 Hz
Driver size 8 mm
Features
Special features True wireless (no wires between earpieces)
Headphone
Active Noise Cancelling no
Total harmonic distortion 1 %
Earcup type in-ear
Ear-cap construction closed-back
Output channels 2
Magnet type Ferrite
Microphone
Sensor type microphone condenser
Pick-up pattern Omnidirectional
Gaming
Designed for gaming no
Protection
Waterproof no
IP Code (International Protection Rating) no
Power
Rechargeable battery yes
Input
Power source battery
Compatibility
Compatible Device Types smartphone, laptop
General compatibility any BT device with A2DP
Control
Controls play, pause, next, prev
Remote control on earcap
LED indicators yes

Extra information

General Item number:
22864
EAN code:
8713439228649
Warranty:
1   year
Product size (HxWxD):
Earphone 2x 24x28x17 | Case 93x32x41
Product weight (net):
45 g
Package contents 2 wire-free earbuds with built-in battery Charging case with built-in battery Micro-USB charge cable 2 extra pairs of ear shells User guide
Minimum requirements Smartphone or tablet with Bluetooth USB charger or powerbank to charge the case
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Support

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Frequently Asked Questions

Installation and configuration


How do I install this headset?

  1. First charge the case, this will take approx. 1.5 hours. The light on the case will turn blue if the case is fully charged.
  2. Then charge the earpieces in the case, this will take approx. 35 minutes. The light is red when charging. The light will turn blue when the earpieces have been fully charged.
  3. When the earpieces both have been fully charged, start the pairing process by pressing the button for 10 seconds on one of the earpieces. The light will flash blue-red.
  4. Select the Trust Duet2 Earphones in the Bluetooth list of the phone to pair the Duet2 to your phone. 
    Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful.
  5. The Duet2 is successfully paired when the light on the earpiece is blue.
  6. Now link the earpieces together, by pressing the button on the other earpiece for 4 seconds.
  7. The Duet2 is ready for use.

Solving problems


What has changed in iOS 11.2 in how the iPhone handles incoming phone calls when using a Bluetooth headphone or speaker?

When you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
 
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
 
If you pick-up the phone call with the call pick-up button on the bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
 
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
 
Use the audio icon on the iPhone display during the phone call to change the audio device.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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