Expo10 Fast Wireless Charging Desk Stand
Stylish wireless charging stand to fast-charge your Qi-compatible smartphone
Key features
- Convenient desk stand to easily keep track of notifications on your phone
- Touch-and-charge: simply put your smartphone on the stand and it will charge automatically
- Works with all smartphones with Qi wireless charging support
- Supports fast-charging 7.5W mode for iPhone and 10W mode for Samsung Galaxy phones
- Certified by Wireless Power Consortium (WPC), for optimal reliability
- Dual-coil design, to support use and charging in either portrait or landscape orientation
- Charging indicator LED
- Night mode: the indicator light turns off automatically after 20 seconds, to avoid unwanted light at night
- Works with the USB charger of your phone (cable included)**
- Smart Safety Design with FOD (Foreign Object Detection) to prevent over-heating of metal objects
- * Check compatibility in the specifications below
- **For fast-charging, a USB charger with Quick Charge 2.0/3.0 or Adaptive Fast Charging is required for power input
- Is my device compatible with this wireless charger?
Wireless power
Wireless charging is super easy, simply place your smartphone on the stand and your phone will start charging automatically. It has dual coils, which means that you can charge your phone in both portrait and landscape orientation. In portrait (vertical) mode you can easily see your incoming messages and landscape (horizontal) mode is ideal for watching videos on YouTube or Netflix for example.
Next level charging
This wireless charging stand supports fast charging of Apple iPhone and Samsung Galaxy phones. The iPhone 8 and X will charge with 7.5W power and Samsung Galaxy S7/S8/S9 phones at up to 10W power. It is fully compatible with all Qi-compatible phones and it will automatically detect the highest possible charging speed so you’re on your way again in no-time.
Safe to charge
The Expo10 is certified by the Wireless Power Consortium (WPC) to ensure optimal reliability. The charger has a smart safety design with foreign object detection (FOD) to prevent over-heating of metal objects and a LED charging indicator. It works with the USB charger of your phone and to make it even easier, a charging cable is included in the package. Please note that your USB charger must support fast charging for charging at 7.5/10 Watt.
Specifications
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Extra information
| General |
Item number: 23069 |
EAN code: 8713439230697 |
Warranty: 1 year |
Product weight (net): 95 g |
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|---|---|---|---|---|---|---|
| Package contents | Wireless charger | Micro-USB cable | User guide | |||
| System requirements | For fast charging: USB charger with Quick Charge 2.0/3.0 or Adaptive Fast Charging. Examples: | Wall charger: trust.com/21818 | Car charger: trust.com/21819 | Powerbank: trust.com/21858 | For normal charging: USB charger with 2A power output | Smartphone compatible with Qi wireless charging |
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Frequently Asked Questions
Usage
What does the red light mean?
The red light indicates that the stand is in stand-by mode.
The night mode doesn't seem to function
There are 2 versions of this product, as the night mode is specially designed after the customer feedback on the original version.
If your version has night mode, the light will turn off automatically after 20 seconds.
If it does not, you have the original version which doesn't have night mode.
The charger displays a flashing purple colour, what is this?
The purple light indicates that a foreign object is detected. Please try to charge the phone without using a cover.
Are iPhone 8 and iPhone X supported?
I use a case/cover on my phone, can i still use wireless charging?
Yes, provided that the case is not too thick (2-3mm) and does not contain metal parts. If the case is too thick, charging will go slow or not work at all. Most phone cases will work okay. Some bookcase-type phone covers might be too thick.
Do I need to remove the phone from the wireless charger when it is fully charged?
No, that is not needed. Your phone communicates by itself with the wireless charger to start and stop charging.
Can I use a USB charger that has more power than is actually required?
Yes, that is no problem. The wireless charger will use not more power than it needs.
What USB-charger do I need to power the wireless charger?
Use a USB-charger with at least 2A or 10W power output. This will make sure the wireless charging works reliable.
Using a 1A/5W charger may work, but not always reliable.
It is not recommend to power the wireless charger from the USB-port on a computer. The power output of a computer may be too low for wireless charging to work at all.
Is the USB charger from my Samsung Galaxy phone suitable for fast wireless charging?
Samsung Galaxy phones up to the Galaxy S8 series come with a QuickCharge 2.0-compatible USB charger. So these can be used for fast wireless charging. However, starting with the Galaxy S9, the included USB charger no longer has support for QuickCharge technology so it is not suitable for fast wireless charging.
Will my phone charge faster if I use a more powerful USB charger?
First check if your phone actually support fast wireless charging. Check the user manual of your phone or visit the wireless charging page on the trust.com website. If your phone indeed supports fast wireless charging, make sure you use a USB charger as indicated in the requirements.
How to enable fast wireless charging on iPhone 8 and iPhone X?
Solving problems
Wireless charging is not working, it is stopping/starting all the time. How can I fix this?
Check the following things:
- Make sure the case/cover on your phone is not too tick (max 2-3mm) and does not contain metal parts. Preferably charge without using a cover.
- Make sure you use a suitable USB-charger with sufficient power
- Make sure you use a reliable USB cable. Check the cable and replace this, if needed.
- Make sure the phone is aligned properly on the wireless charger.
Wireless charging is slow when using the USB charger of my Samsung Galaxy S9/Note 9.
Older Samsung devices came with a USB-charger that supported QuickCharge technology.
However, starting with the Galaxy S9, Samsung has removed support for this technology.
So please use a different USB-charger that supports QuickCharge 2.0 or 3.0, to enable fast wireless charging.
Wireless charging works, but it stops after a short time. How can I fix this?
The wireless charger does not get enough power for reliable wireless charging.
- Make sure you use a USB charger that meets the requirements.
- Do not power the wireless charger from a computer's USB-port.
I use a compatible USB charger, but wireless charging still goes slowly. How can I fix this?
Try another USB cable. Many USB cables designed for charging, do not contain all 4 wires inside. For fast wireless charging it is important that the USB cable is fully wired. The easiest way to check this is to use the cable to connect your phone to a computer and try to copy some data. If your computer cannot detect the phone at all, then the cable is not fully wired and not suitable for fast wireless charging.
Why does my phone not charge at all on a wireless charger?
Make sure your smartphone actually has support for wireless charging. Note that phone features may vary per region. Consult the user manual of your phone or check the specifications of your phone on this website:https://www.gsmarena.com. Also check that no metal objects are on, under or very near the wireless charger. The built-in protection mechanism of the wireless charger will prevent charging if metal objects other than your phone are detected.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
Is this wireless charger compatible with my smartphone?
My phone has wireless charging, but how do I know if my phone will work on your wireless charger?
Although there are multiple technologies for wireless charging, Qi wireless charging is by far the most popular technology in the market and the most implemented. Unless your phone is bought in the USA, chances that it uses a different technology are actually very small.
To verify that your phone is compatible with Qi wireless charging, consult the user manual or check the specifications on this website: https://www.gsmarena.com
Does wireless charging work with my phone case?
In general, wireless charging works fine with all phone cases, unless they are too tick (more than 3mm) or contain metal.
Is fast wireless charging of my iPhone supported?
Check in the specifications of the wireless charger if the 7.5W mode for iPhone is supported.
Is iPhone supported?
All wireless chargers work with iPhones that have wireless charging, such as iPhone 8 or X, at normal speed.
For fast wireless charging, make sure that the wireless charger supports the 7.5W mode for iPhone.
Note that all iPhones older than iPhone 8 and X do not support wireless charging. However, there are accessories available in the market to add wireless charging capability to older iPhones.
My phone does not have wireless charging built-in. What can I do?
Consider adding a wireless charging receiver or wireless charging case. Note that these solutions are usually only available for very popular phones such as iPhone.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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