#23256

Duet XP Bluetooth Wire-free Earphones

Available in stores now
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Premium wire-free Bluetooth earphones with charging case and extra-long portable play time

Key features

  • Truly wire-free design, no cables, for ultimate freedom
  • Protective charging case with 2200 mAh battery for up to 12 full charges
  • Up to 4 hours playtime on a single charge
  • Advanced Bluetooth 5.0 technology with many features
  • AAC codec for high-quality audio*
  • Battery level display on the connected smartphone
  • Secure fit, even during workouts: flexible silicon structure and waterproof finish (IPX5)
  • Microphone with noise reduction and stereo audio support for crystal-clear phone calls
  • Quick access to smartphone voice assistants (Siri, Google Assistant, etc)
  • Charging case also functions as emergency powerbank for phones
  • * iOS & Android only

True wireless audio

Enjoy premium and true wireless audio with the Duet XP Bluetooth wire-free earphones. With a playtime of 4 hours on a single charge, you can listen to music while going for a long walk, at work or while studying without bothering with any cables. Simply take the earphones out of their case and immediately indulge in ultimate wire-free listening freedom. You can push the playtime up to 45 hours by using the charging case with big 2200 mAh battery.

Premium quality

The earphones support the AAC codec. AAC is one of the most commonly supported Bluetooth codecs for better quality sound and is supported by iPhone and Android. This combined with the rich and clear audio and careful built, these earphones deliver you the level of quality you are looking for in premium quality earphones.

Advanced Bluetooth 5.0 technology

Enjoy uninterrupted music streams with the advanced and energy-saving Bluetooth 5.0 technology. It supports seamless pairing, establishing a stable, high-speed connection to your device. Furthermore, it enables you to check the earbud's battery status on your connected device at all times, so you know exactly when to recharge.

Quick assistance

The microphone with noise reduction allows you to have crystal-clear phone conversations, in stereo. By pressing the play button for two seconds, you have quick access to the voice assistant of your smartphone. Simply wait for the go sound and you can ask anything. Set a reminder, ask for the weather report and make a quick call without taking your phone out of your pocket!

Secure fit

The package contains three sizes ear shells to guarantee the earbuds fit you perfectly. Whether working out in the gym or on a commute to work, the flexible silicon ear shell structure combined with the IPX5 waterproof finish ensures a secure and ultra-comfortable fit for every activity.

Recharge all

When empty, you can simply place your earphones in the charging case and they will start charging. The case can even function as an emergency powerbank for your phone!

Specifications

General
Height of main product (in mm) 77 mm
Width of main product (in mm) 61 mm
Depth of main product (in mm) 39 mm
Total weight 109 g
Weight of main unit 99 g
Connectivity
Connection type wireless
Bluetooth yes
Wireless protocols Bluetooth
Wireless range 10 m
Bluetooth version 5.0
Connector type micro-USB
Connector style straight
Cable style round
Audio
Sound reproduction Stereo
Audio channels 2.0
Driver units 2
Impedance 16 Ohm
Sensitivity 90 dB
Microphone yes
Detachable microphone no
True Wireless Stereo (TWS) yes
Bluetooth profiles A2DP, AVRCP, HFP, HSP
Audio codecs AAC, SBC
Frequency response 20 Hz - 20000 Hz
Driver size 6 mm
Features
Background noise reduction no
Foldable no
Software no
Accessories micro-USB charge cable
Noise reduction no
Headphone
Active Noise Cancelling no
Earcup type in-ear
Ear-cap construction closed
Output channels 2
Magnet type Neodymium
Microphone
Sensor type microphone dynamic
Pick-up pattern Omnidirectional
Frequency response microphone 100 Hz - 4000 Hz
Echo cancellation yes
Gaming
Designed for gaming no
Lighting
Lights no
Protection
Waterproof yes
IP Code (International Protection Rating) IPX5
Power
Max battery life - stand-by 80 hours
Max battery life - phone calls 4 hours
Max battery life - music 4 hours
Rechargeable battery yes
Input
Power source battery, micro-USB
Compatibility
Suitable for Listening to music, Running, Sports, Daily use, Handsfree calling, Home, Office, Business use
Compatible Device Types smartphone, tablet
Compatible Consoles no
Compatible Software Platforms Android, iOS
General compatibility Smartphone or tablet with Bluetooth
Control
Controls on earcap yes
Controls backward, call pick-up, forward, on/off, pause, play, voice assistant
Remote control no
LED indicator functions On, charging, pairing
LED indicators yes

Extra information

General Item number:
23256
EAN code:
8713439232561
Warranty:
1   year
Product weight (net):
109 g
Package contents Bluetooth earbuds Charging case Micro-USB charge cable 2 extra pairs of ear plugs User guide
System requirements Smartphone or tablet with Bluetooth USB charger or powerbank to charge the case
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Support

Download

Manuals


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Standard leaflet

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Extended leaflet

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Frequently Asked Questions

Installation and configuration


How do I install this headset?

  1. First charge the case, this will take approx. 3 hours. The light on the case will flash orange when charging. When the case is fully charged the light will stay orange.
  2. Then charge the earpieces in the case.
        When the earpieces both have been fully charged, go to the Bluetooth section on the device and select the TRUST DUET XP to pair.
        Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful.
  3. When the Duet XP is paired, the earpieces are automatically linked together
  4. The Duet XP is ready for use.

Usage


How to add the iOS battery status widget? (iOS 9 and up)

  1. Go to your home screen.
  2. Swipe left to the widget screen.
  3. Go all the way to the bottom and press “edit”.
  4. Find the item named “Batteries” and press the + icon.
  5. Press “Done”.

Solving problems


What has changed in iOS 11.2 in how the iPhone handles incoming phone calls when using a Bluetooth headphone or speaker?

When you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
 
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
 
If you pick-up the phone call with the call pick-up button on the bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
 
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
 
Use the audio icon on the iPhone display during the phone call to change the audio device.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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