Duet XP Bluetooth Wire-free Earphones
Premium wire-free Bluetooth earphones with charging case and extra-long portable play time
Key features
- Truly wire-free design, no cables, for ultimate freedom
- Protective charging case with 2200 mAh battery for up to 12 full charges
- Up to 4 hours playtime on a single charge
- Advanced Bluetooth 5.0 technology with many features
- AAC codec for high-quality audio*
- Battery level display on the connected smartphone
- Secure fit, even during workouts: flexible silicon structure and waterproof finish (IPX5)
- Microphone with noise reduction and stereo audio support for crystal-clear phone calls
- Quick access to smartphone voice assistants (Siri, Google Assistant, etc)
- Charging case also functions as emergency powerbank for phones
- * iOS & Android only
True wireless audio
Enjoy premium and true wireless audio with the Duet XP Bluetooth wire-free earphones. With a playtime of 4 hours on a single charge, you can listen to music while going for a long walk, at work or while studying without bothering with any cables. Simply take the earphones out of their case and immediately indulge in ultimate wire-free listening freedom. You can push the playtime up to 45 hours by using the charging case with big 2200 mAh battery.
Premium quality
The earphones support the AAC codec. AAC is one of the most commonly supported Bluetooth codecs for better quality sound and is supported by iPhone and Android. This combined with the rich and clear audio and careful build, these earphones deliver you the level of quality you are looking for in premium quality earphones.
Advanced Bluetooth 5.0 technology
Enjoy uninterrupted music streams with the advanced and energy-saving Bluetooth 5.0 technology. It supports seamless pairing, establishing a stable, high-speed connection to your device. Furthermore, it enables you to check the earbud's battery status on your connected device at all times, so you know exactly when to recharge.
Quick assistance
The microphone with noise reduction allows you to have crystal-clear phone conversations, in stereo. By pressing the play button for two seconds, you have quick access to the voice assistant of your smartphone. Simply wait for the go sound and you can ask anything. Set a reminder, ask for the weather report and make a quick call without taking your phone out of your pocket!
Secure fit
The package contains three sizes ear shells to guarantee the earbuds fit you perfectly. Whether working out in the gym or on a commute to work, the flexible silicon ear shell structure combined with the IPX5 waterproof finish ensures a secure and ultra-comfortable fit for every activity.
Recharge all
When empty, you can simply place your earphones in the charging case and they will start charging. The case can even function as an emergency powerbank for your phone!
Specifications
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Extra information
| General |
Item number: 23256 |
EAN code: 8713439232561 |
Warranty: 1 year |
Product weight (net): 109 g |
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|---|---|---|---|---|---|
| Package contents | Bluetooth earbuds | Charging case | Micro-USB charge cable | 2 extra pairs of ear plugs | User guide |
| System requirements | Smartphone or tablet with Bluetooth | USB charger or powerbank to charge the case |
Support
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Manuals
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Leaflet
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Extended leaflet
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Frequently Asked Questions
Installation and configuration
How do I install this headset?
- First charge the case, this will take approx. 3 hours. The light on the case will flash orange when charging. When the case is fully charged the light will stay orange.
- Then charge the earpieces in the case.
- When the earpieces both have been fully charged, go to the Bluetooth section on the device and select the TRUST DUET XP to pair. Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful.
- When the Duet XP is paired, the earpieces are automatically linked together
- The Duet XP is ready for use.
Usage
How to add the iOS battery status widget? (iOS 9 and up)
- Go to your home screen.
- Swipe left to the widget screen.
- Go all the way to the bottom and press “edit”.
- Find the item named “Batteries” and press the + icon.
- Press “Done”.
How do I switch the earbuds on/off?
When the earbuds have been paired to your phone, you can switch them on by pressing the button 1x, and off by pressing the button 6 seconds.
Solving problems
The earpieces are not linked together, only 1 is active (playing). What do I do?
Both earpieces are set as master while only one can be.
Reset the earphones:
- Switch both earpieces off by pressing the button for several seconds.
- Press both earpieces for 7 seconds, they will start blinking.
- Press 2x the button of only one of the two earphones.
- Now pair the earphones again.
How does the iPhone handle incoming phone calls when using a Bluetooth headphone or speaker?
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
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