Flexo Wireless Charging Car Mat for smartphones
Flexible wireless charging mat with anti-slip bottom for use in your car
Key features
- Charges your phone automatically when it is placed on the mat
- 5W wireless charging mat with USB cable attached
- Connects to any 2A/10W car charger
- Made of flexible rubber that follows the shape of your car’s dashboard or center console
- Raised edges to keep the phone in place while driving
- Stand function to hold phone horizontally, useful for navigation
- Also suitable to use at home or in the office
Specifications
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Extra information
| General |
Item number: 23286 |
EAN code: 8713439232868 |
Warranty: 1 year |
Product weight (net): 215 g |
|---|---|---|---|---|
| Package contents | Wireless charger mat with cable attached | User guide | ||
| System requirements | Smartphone compatible with Qi wireless charging | USB charger with 10W/2A output power |
Support
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Manuals
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Extended leaflet
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Frequently Asked Questions
Usage
How do I charge the wireless charger?
- Connect the USB-cable to the wireless charger and to a car charger of 5V/2A/10W.
- Connect this car charger to the 12V car cigarette lighter socket.
Are iPhone 8 and iPhone X supported?
I use a case/cover on my phone, can i still use wireless charging?
Yes, provided that the case is not too thick (2-3mm) and does not contain metal parts. If the case is too thick, charging will go slow or not work at all. Most phone cases will work okay. Some bookcase-type phone covers might be too thick.
Do I need to remove the phone from the wireless charger when it is fully charged?
No, that is not needed. Your phone communicates by itself with the wireless charger to start and stop charging.
Can I use a USB charger that has more power than is actually required?
Yes, that is no problem. The wireless charger will use not more power than it needs.
What USB-charger do I need to power the wireless charger?
Use a USB-charger with at least 2A or 10W power output. This will make sure the wireless charging works reliable.
Using a 1A/5W charger may work, but not always reliable.
It is not recommend to power the wireless charger from the USB-port on a computer. The power output of a computer may be too low for wireless charging to work at all.
Will my phone charge faster if I use a more powerful USB charger?
The output of the wireless is maximum 5W. Using a more powerful USB charger than required will not increase the power output of the wireless charger. Do make sure to use a USB charger with 2A/10W or more.
Solving problems
My phone does not have wireless charging built-in. What can I do?
Consider adding a wireless charging receiver or wireless charging case. Note that these solutions are usually only available for very popular phones such as iPhone.
Wireless charging is not working, it is stopping/starting all the time. How can I fix this?
Check the following things:
- Make sure the case/cover on your phone is not too tick (max 2-3mm) and does not contain metal parts. Preferably charge without using a cover.
- Make sure you use a suitable USB-charger with sufficient power. Do not power the wireless charger from a computer's USB-port.
- Make sure you use a reliable USB cable. Check the cable and replace this, if needed.
- Make sure the phone is aligned properly on the wireless charger.
The phone is not charging.
- Is the phone compatible with Qi wireless charging?
- Is the phone laying down on the mat with the screen facing upward?
- Is the car charger 5V/2A/10W?
- Is the car cigarette lighter socket 12V?
Wireless charging works, but it stops after a short time. How can I fix this?
The wireless charger does not get enough power for reliable wireless charging.
- Make sure you use a USB charger that meets the requirements.
- Do not power the wireless charger from a computer's USB-port.
I use a compatible USB charger, but wireless charging still goes slowly. How can I fix this?
Try another USB cable. Many USB cables designed for charging, do not contain all 4 wires inside. For fast wireless charging it is important that the USB cable is fully wired. The easiest way to check this is to use the cable to connect your phone to a computer and try to copy some data. If your computer cannot detect the phone at all, then the cable is not fully wired and not suitable for fast wireless charging.
Why does my phone not charge at all on a wireless charger?
Make sure your smartphone actually has support for wireless charging. Note that phone features may vary per region. Consult the user manual of your phone or check the specifications of your phone on this website:https://www.gsmarena.com. Also check that no metal objects are on, under or very near the wireless charger. The built-in protection mechanism of the wireless charger will prevent charging if metal objects other than your phone are detected.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
Is this wireless charger compatible with my smartphone?
My phone has wireless charging, but how do I know if my phone will work on your wireless charger?
Although there are multiple technologies for wireless charging, Qi wireless charging is by far the most popular technology in the market and the most implemented. Unless your phone is bought in the USA, chances that it uses a different technology are actually very small.
To verify that your phone is compatible with Qi wireless charging, consult the user manual or check the specifications on this website: https://www.gsmarena.com
Does wireless charging work with my phone case?
In general, wireless charging works fine with all phone cases, unless they are too tick (more than 3mm) or contain metal.
Is fast wireless charging of my iPhone supported?
Check in the specifications of the wireless charger if the 7.5W mode for iPhone is supported.
Is iPhone supported?
All wireless chargers work with iPhones that have wireless charging, such as iPhone 8 or X, at normal speed.
For fast wireless charging, make sure that the wireless charger supports the 7.5W mode for iPhone.
Note that all iPhones older than iPhone 8 and X do not support wireless charging. However, there are accessories available in the market to add wireless charging capability to older iPhones.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
Contact us: Ask a question to the helpdesk
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview