#23564

Hyke Outdoor Powerbank 10.000 mAh

Water resistant and fast-charging powerbank for outdoor use (10.000 mAh)

Available in stores now

Key features

  • Take it to the beach or the pool: water and sand resistant (IP67)
  • Advanced and ultra-fast charging: delivers the maximum power for your devices*
  • Camping and festival-proof with built-in flashlight
  • Compatible with all phones and tablets, including Apple and Samsung
  • Stay connected: recharge your phone up to 4x**
  • Up to 46 extra hours of phone battery or 12 extra hours on your tablet**
  • Charge 2 devices at once with a USB-A and USB-C port
  • Fast-recharge the powerbank via included micro-USB cable or USB-C port
  • Smart LED level indicator lets you know when it’s time to recharge
  • *Fast-charge with up to 18W power via Power Delivery and QuickCharge 3.0. Charging speed varies between devices
  • **Depends on brand/model and battery condition. For indication only

Charge Everywhere

No matter your destination: Trust Hyke Outdoor Powerbank will have your back. Being water and sand resistant and equipped with fast-charging technology, it offers a powerful solution to any battery problem.

Stay Online

Planning a long hike or a multi-day festival? The high capacity 10.000 mAh battery allows up to 4 phone recharges: that means up to 46 extra hours of phone battery, or up to 12 extra hours on your tablet.

Weather the Storm

From camping to festival, from beach to jungle: the powerbank is made for outdoor use. Besides being water and sand resistant (IP67), it has a built-in flashlight for finding your way in the dark.

The Quickest Charge

Whether it’s an iPhone or a Samsung Galaxy, the powerbank brings maximum power to your device.* Your battery will be up and running quicker than when you use a normal charger.
*Fast-charge with up to 18W power via Power Delivery and QuickCharge 3.0. Charging speed varies between devices

Don’t Run Out of Juice

When the time comes to recharge the powerbank, it won’t come as a surprise: the smart LED level indicator shows the battery status. The included micro-USB cable or the USB-C port allow for a fast recharge, so you’ll be ready for your next trip in no time.

Specifications

General
Number of USB ports 2
Height of main product (in mm) 142 mm
Width of main product (in mm) 72 mm
Depth of main product (in mm) 18 mm
Total weight 222 g
Weight of main unit 222 g
Connectivity
Cables included USB-C charge cable
Features
Accessories USB-C charge cable
Special features Water resistant (IP67)
Flashlight flashlight
Protection
Protections over-charge, over-current, over-discharge, over-heat, short-circuit
Power
Battery capacity (mAh) 10000 mAh
Battery voltage (Volt) 3.7 V
Safe & certified battery yes
Recharge time 4 hours
Watt-hour rating 37 Wh
Number of charges - tablets 1.2
Number of charges - phones 4
Extra usage time - tablets 12 hours
Extra usage time - phones 46 hours
Battery composition (Alkaline, Li-ion, etc.) Lithium-ion polymer
Input
Input port USB-C
Input power 20W
Fast re-charging yes
Output
USB port A types 1
Charging technology Quick Charge 3.0, USB PD 3.0
Output specification - Port 1 18W, QC 3.0, auto-detect
Output specification - Port 2 18W, PD, USB-C
USB port C types 1
Total output power (max): A, W 18W
Compatibility
Compatible Consoles Nintendo Switch
Compatible Device Types action camera, smartphone, tablet, e-reader
General compatibility Smarphones
Control
Indicators Battery, Battery level, Power, Charging

Extra information

General Item number:
23564
EAN code:
8713439235647
Warranty:
1   year
Product weight (net):
222 g
Package contents Powerbank Micro-USB charge cable User guide
System requirements USB charger to charge the powerbank
;

Support

Download

Manuals


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Leaflet

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Extended leaflet

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Frequently Asked Questions

Usage


My powerbank is still charging. How long does it take to charge the powerbank?

It can take 6-12 hours for a full charge, depending on the charger used.


How do you use the flashlight function?

You switch the flashlight on by pressing the button on the side for 4 seconds.

You switch the flashlight off again by pressing the button on the side for 4 seconds. Alternatively press the button on the side 2x to switch the flashlight off.


Can I swim with my powerbank?

We certainly wouldn’t recommend swimming with your phone, since a swimming pool is full of various chemicals used to cleanse the water, and seawater is full of salt. Please also note that water resistance isn’t a permanent condition and may diminish over time. 


How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

Are powerbanks allowed to be taken on board of a flight?

In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.

However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.

To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000  = 74 Watt-hours.


Can I charge the powerbank, while it is charging another device?

This powerbank doesn't support this pass-through charging function.


Can the portable battery charge my tablet?

Portable batteries that have 10W or 2A output can charge tablets.
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).

Can the portable battery fully charge my phone?

This depends on battery capacity (mAh) of your phone and age of the battery.
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.

How can I tell when power bank is fully charged?

Most of our powerbanks are equiped with battery status indicators. In general, when all the indicators turn off, it means that the battery is fully re-charged. For further details, about the indicators, please refer to the quick manual.

Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

Does the flashlight work during charging?

The flashlight will function during the charging process.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

Solving problems


My powerbank is not charging. What can I do?

Please try the following:

  • Use other charging cables
  • Use another USB-charger
  • Use another power outlet

Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours. 


When I charge the powerbank, only a LED is blinking

When the powerbank is charging the light of the status bar will be flashing blue, this is normal behavior.

Every blue led is a status:

  • 1 led > 25% charged
  • 2 leds > 50% charged
  • 3 leds > 75% charged
  • 4 leds > 100% charged

The upper led could keep blinking as long as the powerbank is connected to the power source.

Please disconnect the powerbank from the power source, when the powerbank is charged.

Now you can start charging your phone/tablet.

Try both cables to charge the device: the supplied cable and an original charging cable of your phone/tablet.


My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.


Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Other


Can I use any USB cable for charging my device with a powerbank?

For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.

What is IP67?

The IP rating shows how well the product is protected from water, dust and dirt.

The first digit after IP is the rating the IEC assigned a unit for its resistance to solids. In this case, it’s six – which means no harmful dust or dirt seeped into the unit after being in direct contact with the matter eight-hours.
The second digit is the water resistance rating. In this case it is seven which means that the device can be submerged in up to one meter of fresh water for half an hour.

In short: IP67 means the unit is resistant to dust and can be dropped into a body of water up to a meter deep for half an hour.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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