This product is no longer available in the current Trust assortment.
Duco
Wireless Mouse with Dual Connect Receiver
Wireless mouse with micro-receiver that plugs into a USB-C or standard USB port
product-specifications
Specifications
General
Ergonomic design
no
Features
Silent click
yes
Gliding pads
teflon
Software
no
Special features
- USB-A & C receiver
- Silent left & right mouse buttons
DPI adjustable
yes
Size & Weight
Formfactor
standard
Total weight
72 g
Weight of main unit
69 g
Depth of main product (in mm)
106 mm
Width of main product (in mm)
62 mm
Height of main product (in mm)
38 mm
Sensor
DPI
800, 1200, 1600
Max. DPI
1600 dpi
Sensor technology
optical
Control
Grip type
palm, finger
Left-right handed use
right-handed
Scroll wheel
yes
Horizontal scrolling
no
Controls
left, right, mid, dpi loop, forward, backward, on/off
Number of buttons
6
DPI button
yes
On/off button
yes
Programmable buttons
no
Adjustable weights
no
Suitable surface
non-reflective flat surface
Connectivity
Connection type
wireless
Bluetooth
no
USB version
2.0
Connector type
USB-A, USB-C
Wireless protocols
RF 2.4GHz
Wireless range
10 m
USB receiver included
yes
USB receiver storable
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Power
Rechargeable battery
no
Input
Power source
battery
Compatibility
Compatible Device Types
pc, laptop
Compatible Software Platforms
Windows, Chrome OS
Extra information
Item number
23613
EAN code
8713439236132
Warranty
1 year
Package contents
Wireless mouse
Dual connect micro-receiver (USB and USB-C)
1x AA battery
User guide
System requirements
Windows 10, 8 or 7
Intel-based Mac with Mac OS X 10.5 (Leopard) or higher*
Chrome OS*
USB port
*Limited support for side buttons
Downloads
Downloads
Legal & Compliance information
Version 1.0 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
- Open the battery cover on the bottom of the mouse
- Take the USB-receiver out of the mouse
- Place a full battery in the battery compartment
- Close the battery cover
- Connect the USB-receiver with the USB or USB-C connection to your computer.
- Turn the mouse on with the on/off button on the bottom of the mouse.
- The computer will recognize the mouse and installl the built-in driver, this might take a few moments
- The mouse is ready for use.
This product doesn't need any drivers to function.
Just connect and the product should work.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.
If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer.
We would advise to check the following:
- Are the batteries full and making good contact in the battery compartment?
- If the mouse has an on/off switch: Turn the mouse off, wait ten seconds, and turn the mouse back on with the button on the bottom.
- Plug it into a different USB port.
- Make sure the mouse’s receiver isn’t plugged into a USB hub.
- Make sure the receiver is physically close to the mouse.
- Try turning off other nearby wireless devices.
- Reboot the connection by restarting your Mac.
If the issue persists, test the mouse on another computer.
Firstly, we would advise to check if it’s a software problem or if there’s an issue with the hardware. To test this, you can either plug the mouse (with fresh new batteries) into another computer, or plug a different mouse into the computer.
If it is a software issue we would advise to:
- Check if single-clicking is enabled
- Check if double-click speed is set too low
- Reinstall the mouse driver by removing the current mouse driver and let Windows reinstall it. To do this, right-click the Start Button and choose Device Manager. Expand the Mice and other pointing devices category and right-click your mouse. Choose Uninstall device, then restart your PC.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.